Job Abstract

• Do you have special event and/or visitor center management experience?
• Do you enjoy collaborating with a team to support your division?

• Oversees and manages the day-to-day operations of the Visitor Center to ensure the safety and security of the building and patrons. Responsible for responding to visitor inquiries and complaints, arranging for major maintenance and repairs, and evaluating operation policies and initiating related improvements.
• Manages large scale special events like Wings of Fancy, Garden of Lights and GreenFest providing event support logistics, staff scheduling, equipment use and fee recommendations. Coordinates activities with other Commission units and outside government agencies; establishes and maintains relationships with community organizations, plant societies and special interest groups interested in horticultural subjects.
• Conducts public outreach, public relations and related marketing and communications activities including social media posts to inform the public of Garden related special events, services, and information.
• Assists in the preparation and administration of budgets related to program area, procures equipment, supplies and materials to support work plan. Controls expenditures in accordance with an approved budget and monitors significant and complex revenue-producing programs and activities. Oversees the preparation and submission of cash management records and reports. Solicits bids and price quotes from vendors and contractors. Procures equipment and merchandise.
• Recruits and supervises staff, volunteers, and interns to develop and facilitate programs. Approves timecard and leave requests as well as plans, schedules, and assigns work. Conducts performance appraisals and counsels and disciplines employees.

1. Knowledge of principles and practices in recreation, special event planning, and business administration.
2. Experience with marketing and public relations.
3. Solid understanding of principles of management as it relates to events and human capital.
4. Demonstrates good program planning and development skills along with strong interpersonal and communication skills.

1. A creative thinker who enjoys developing innovative event experiences.
2. An effective communicator who can build collaborative relationships with staff.
3. Experienced problem solver with strong critical thinking skills and good judgement who can make sound decisions and handle several tasks simultaneously while being able to act swiftly and effectively in an emergency.
4. Experience creating and organizing large scale events or festivals.
5. Ability to communicate in another language preferred.
6. Bachelor’s degree in horticulture, parks, recreation, business administration, leisure service or related area.

1. Bachelor’s Degree in Parks and Recreation, Facility Management, Recreation Management, Education, Business Administration, Physical Education, Communication, Leisure Services, or any related field.
2. Two (2) years of responsible professional experience working in a facility related to parks, recreation, leisure services, or area of required specialty (e.g., arts, performing arts, equestrian, tennis, aquatics, gymnastics, ice rinks); including one (1) year as a facility manager, program coordinator or supervisor.
3. An equivalent combination of education and experience may be substituted, which together total six (6) years.
4. Valid driver’s license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required of the position.
5. Contingent upon area of assignment, some positions in this class may require valid: (a) operating license (e.g., county pool operator, childcare license) as appropriate; (b) First Aid, CPR, automated external defibrillator (AED) certifications; or (c) certifications as related to assignment (e.g., Lifeguard Instruction, Fundamentals of Gymnastics).
6. Pass Commission medical exam.

Class/Specification: Recreation/Park Facility Manager II

May be subject to medical, drug and alcohol testing.