Location Designation: Hybrid - 3 days per week When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual a... more details
Location Designation: Hybrid - 3 days per week
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
The Brokerage Operations Representative will be responsible for working with clients to resolve highly sensitive, time critical issue with financial implications. They will be processing time-sensitive customer transactions that require review, research and communication with agents and clients to obtain the proper course of action.
Primary Responsibilities:
- Electronic updating and processing of money movement transactions, including check and stock deposits, check, EFT and wire disbursements, rollover, DTC deliveries, Journals, establishing bank and brokerage links and other standing payment instructions, periodic investment plans to/from client’s bank accounts, and Roth Conversions for Retail and Retirement brokerage accounts
- Responding to customer and agent inquiries in a timely, efficient, and professional manner by quickly identifying the need and formulating an accurate response or solution
- Learn and maintain a basic understanding of core products in relation to brokerage accounts
- Demonstrate advanced knowledge of operational procedures, company policies, industry principles
Qualifications
- Bachelor’s Degree- Finance of Business discipline preferred; High school diploma or GED required
- 1-2+ years of experience in the Financial Services industry, with understanding of stocks, bonds, and mutual funds and industry regulations/procedures required
- Excellent verbal and written communication
- Positive, customer focused attitude with a desire to exceed customer expectations
- Must be able to operate in a team environment and contribute to the company and team goals
- Strong technical and analytical skills required
- Ideal candidates will pursue the SIE & Series 7 FINRA licenses
Salary range: $50,000-$55,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
Please note: This role requires FINRA Associated Person pre-hire fingerprinting.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.
Job Requisition ID: 90347
#LI-SA1
