Job Abstract

**Temporary Position**

This is a temporary position. Temporary positions offer some paid leave and may offer partially subsidized state health benefits.

Open Recruitment

**Bilingual applicants are encouraged to apply **

**** ACCEPTING ON-LINE APPLICATIONS ONLY ****

Are you seeking a job where your work is rewarding and provides excellent benefits? The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.

This is a position-specific recruitment. The resulting list of eligible candidates will be used to fill this MTA position/function only. All interested persons will need to re-apply for any future recruitments conducted for this classification. If you indicated veteran status on your application, you must submit your DD-214 along with the completed DTS-1 (application).

The Maryland Transit Administration (MTA) is seeking an experienced Jr. Systems Administrator (Computer Network Specialist II) to work in the Office of Information Technology (IT). The Jr. Systems Administrator position provides technical support in the areas of application management, data management, and other technologies. The position provides information technology support services to staff and members and assists in keeping the network computing systems operating efficiently.

The Jr. Systems Administrator position is required to:
• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Provide Tier 2 support when tickets are escalated to the systems team.

• Problem identification, diagnosis, and resolution of problems.
• Perform hardware replacements within the datacenter.
• Manage the daily activities of configuration and operation of IT systems.
• Aid users in accessing and using IT systems.
• Support after hours on an as needed basis to meet the transit business unit mission.

On occasion, this position also requires the ability to work beyond normal business hours to perform system maintenance. The selected incumbent receives supervision from the Senior Systems Manager in IT.

The candidate will be required to travel between MTA locations. Glen Burnie, Washington Blvd, Cromwell Lightrail Station, and St. Paul Street Office located within Baltimore City and Anne Arundel County.

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree from an accredited college or university in Computer Information Technology, Management Information Systems, or other information technology-related field to include course work in local or wide area microcomputer or minicomputer networks.

Experience: One (1) year of experience planning, integrating and maintaining software and hardware for local or wide area microcomputer or minicomputer networks. Six (6) months of of this experience must demonstrate providing Tier 2 user support.

** This statement contains a selective qualification, which is more focused in scope than the minimum qualifications for this classification. Selective qualifications are utilized when the position requires specific or additional bona fide occupational qualifications (i.e., knowledge, skill, or ability).

The ideal candidate will possess:

Microsoft (MS) Certificates, A+ Certification
3-5 years’ experience with IT support and or systems administration.
3-5 years of customer experience.
Familiarity with virtual desktops and thin clients is preferred.
Basic knowledge of networking
Excellent verbal and written communication skills

Notes:

1. Thirty (30) credit hours from an accredited college or university in Computer Information Technology, Management Information Systems, or other information technology-related field to include coursework in local or wide area microcomputer or minicomputer networks may be substituted for the required education.

2. An additional year of experience planning, integrating and maintaining software and hardware for local or wide area microcomputer or minicomputer networks may be substituted for the required education.

3. Experience operating multipurpose, multi-tasking computer systems; or scheduling, controlling input and output or maintaining a tape library to process data on multipurpose, multi-tasking computer systems; or evaluating, implementing and maintaining microcomputer hardware and software; or converting data from project specifications by preparing program code using third generation or other generally accepted computer programming languages may be substituted for high school on a year-for-year basis.

4. Completion of a certification program in Network Engineering or Internetwork Routing, such as Certified Novell Engineer, Microsoft Certified Systems Engineer or Cisco Certified Internetwork Expert or equivalent certification program, may be substituted for the required education.

Not applicable.