Job Abstract

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Billing/Collection Representative Position Summary

Responsible for the follow-up and collection of Medical Group receivables in order to maintain positive cash flow and reduce accounts receivable and A/R days, in compliance with all applicable regulations.

Billing/Collection Representative Position Requirements

Education

• High School graduate or equivalent required.
• Advanced courses in computer, office or public relations preferred.

Experience

• One to two years' medical collection experience.
• Speed and accuracy with keyboard and calculator, and computer experience.
• Experience in healthcare billing, collection, or registration preferred.
• Customer service experience preferred. •Requires on-the-job training. •Certified Patient Account Technician (CPAT) preferred.

Billing/Collection Representative Work Schedule

• Day shift, Monday through Friday, with possible overtime as required.

Billing/Collection Representative Benefits

• At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.

• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.