Job Abstract

Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees. Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development. Determining the optimal analytic approach and supporting development, implementation and enhancemen... more details

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analytics Lead within PNC's Enterprise Third Party Management organization, you can be based Pittsburgh, PA; Philadelphia, PA; Cleveland, OH; Gaitherburg, MD; Atlanta, GA; or Birmingham, AL.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

As a Business Analytics Lead within Enterprise Third Part Management, you will be responsible for design and delivery of operational system enhancements and innovative analytics to deliver insights for the management of vendor risk, performance and value. You will be expected to bring creativity, critical thinking and drive to the conceptual design of impactful information, operational process and the use of technology tools to collect, transform and present that information. You will be expected to have a broad range of skills, with outstanding business and technical acumen. Your role will include providing thought leadership and actively engaging in the detailed work to deliver functional solutions.

Preferred Skills:
• Strong organizational and project management skills; capability to prioritize multiple demands and orchestrate work across teams spanning multiple lines of business. Experience delivering complex, multi-year projects with enterprise impact.
• Demonstrates the ability to collaborate with management, peers, and stakeholders to effectively influence and effect change; demonstrates a high-level of professionalism; inspires confidence and credibility.
• Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results
• Strong working knowledge of business, risk and financial analysis, and high aptitude for problem-solving.
• Strong working knowledge of process design with a focus on balancing efficiency and meaningful controls. Anticipates and solves operational challenges of business data collection and integration into business decisions.
• Strong information architecture skills, able to interrogate a business process and identify and document the business taxonomy. Strong data modeling skills, able to collaborate with technology teams on data model design and evaluate a data model’s quality in relation to the information taxonomy it is designed to represent.
• Working knowledge of software delivery methodologies, technology infrastructure, system design principles, and BI strategy and toolsets.
• Demonstrates an ability to quickly navigate a complex organization; advises others on the relationship between risk, financial, performance and operational data used in business analytics.
• Strong verbal and written communication and presentation skills; ability to communication and work with all levels of the organizational hierarchy; capable of creating executive summaries and/or regulatory overviews as necessary.

Job Description

• Leads the analytics processes across multiple functions or business units leveraging an array of complex analytical tools to create data driven solutions. Serves as mentor to more junior employees.
• Consults with clients and mentors consultants on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development.
• Determining the optimal analytic approach and supporting development, implementation and enhancements.
• Conceptualizing, developing and continuously optimizing analytical solution for operations and executive management to enable data driven decision making.
• Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

Business Acumen – Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Business Analytics – Knowledge of technologies, techniques and practices for the evaluation of business performance data; ability to analyze business performance using advanced statistical methods to justify and drive future business planning decisions.

Consulting – Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Decision Making and Critical Thinking – Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Benefits

Disability Accommodations Statement:

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

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