Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Complete transaction processing timely, accurately, and in accordance with bank procedures Project the bank's professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues. Refer loan and deposit customers or prospects to subject matter experts Complete ongoing pro... more details
RESPONSIBILITIES
Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
Complete transaction processing timely, accurately, and in accordance with bank procedures
Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
Refer loan and deposit customers or prospects to subject matter experts
Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
Utilize product knowledge to assist customers and suggest products and services to meet their needs
Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations
Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
Communicate recommendations for improved work flow and service to customers.
Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
Deliver a consistent, high level of service within our Serving More standards
Other duties as assigned
COMPETENCIES
Interpersonal/Customer Service Skills
Written and Verbal Communication
Ability to understand and follow directions
Adaptable to change
Basic Computer Skills
Organizational Skills/Detail Oriented
Able to Multi-Task or Juggle Priorities
Ability to work as part of a team
Active listening skills with an ability to proactively identify and recommend products and services
Ability to work independently and handle basic customer issues
EDUCATION - CERTIFICATIONS - WORK EXPERIENCE High School Diploma or Equivalent required 0-2 years prior cash handling, sales, or customer service experience preferred
PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and , have dexterity in hands to find count currency.
SCHEDULE Operating hours are Monday through Thursday 8:30am - 5:00pm, Friday 8:30am - 6:00pm, and Saturday 8:30pm - 12:00pm. This position is hourly and part-time. Generally the position will require less than 30 hours per week. The average number of Saturday shifts per month is 2-3.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.