Under general direction plans, organizes, and coordinates the installation and maintenance of the Library’s computer operating system and related library software. Patches network connections and maintains library equipment, and devices in all three libraries for patron use. Supervision Received and Exercised: Receives immediate direction from the Technical Services Manager or Department Director designee. Exercises no supervision.
Essential Job Functions
Performs specialized planning, maint... more details
SPECIAL INSTRUCTIONS:All applicants must provide proof of the required education at the time of application or submit to the Human Resources Department by the filing date. Applicants with foreign degrees/transcripts must provide U.S. degree equivalency by submitting a credential evaluation report. Applications are incomplete without the required documents and will be disqualified. Applicants are responsible for ensuring all documents are received by the deadline.
A wage increase of 4% is effective in July 2024.
Summary of Duties: Under general direction plans, organizes, and coordinates the installation and maintenance of the Library’s computer operating system and related library software. Patches network connections and maintains library equipment, and devices in all three libraries for patron use.
Supervision Received and Exercised:Receives immediate direction from the Technical Services Manager or Department Director designee. Exercises no supervision.
Essential Job Functions
Performs specialized planning, maintenance, development, training, customer service, and support tasks related to assigned library computer hardware, software, and systems.
Serves as a liaison with City Information Technology (IT) staff.
Manages and updates content management systems (catalog and Library website).
Responsible for maintaining automation services, including system backups, software installation and maintenance, system functionality, MARC record loading and all modules in the Integrated Library System (ILS); works with vendors to resolve problems.
Coordinates with City IT staff and vendors, when necessary, to identify, repair, and resolve problems with library systems, including software and hardware.
Develops specifications for new library systems and software.
Develops, implements, coordinates, and interprets departmental policies, procedures and services surrounding the automation systems in use.
Ensures regular maintenance of library operating systems (Windows, iOS, Chromebook, and Android) and that computer updates are scheduled, performed, and documented.
Develops training programs for staff to understand new applications and troubleshoot basic problems with equipment and for patrons in the use of hardware, software, and systems.
Evaluates performance of library technical equipment.
Maintains effective working relationships with businesses or vendors.
Works cooperatively with staff to coordinate library services and system administration.
Participates in the preparation and monitoring of the budget for the library’s automation system.
Researches and analyses library equipment needs and prepares recommendations.
Assists in the preparation, maintenance, and analysis of statistical reports drawn from online databases.
Prepares reports, special studies and correspondence as directed.
Participates in a variety of meetings, committees, training, and forums.
Serves as a resource for library management and staff.
Promotes and maintains safety in the workplace.
Performs other related duties as required.
Minimum Qualifications
Knowledge of:
Windows, iOS and Android operating systems
Installation and configuration of computer hardware and software
Basic configuration and troubleshooting network principles
Computer documentation procedures
Library terminology and operating procedures
Content management systems
Ability to:
Plan and coordinate the needs of various work units into ILS
Effectively organize and prioritize workload
Communicate effectively, both orally and in writing
Use various desktop and online applications proficiently
Install, troubleshoot, and repair computer equipment as needed
Read, interpret and apply complex technical publications, manuals and other documents
Provide technical training and assistance to staff
Generate reports as necessary
Promote the mission, values, and objectives of an effective public organization, particularly in the area of customer service
Education and Experience: ABachelor’s degree from an accredited college or university with a major in Information Systems, Computer Science, Telecommunications or a closely related computing systems field and one year of experience supporting public access computing and integrated library systems; or
An Associate’s degree in Information Systems, Computer Science, Telecommunications or a closely related computing systems field and two years of experience supporting public access computing and integrated library systems; or
High School Diploma/GED and three years of experience supporting public access computing and integrated library systems.
Licenses and Certifications: A valid State of California Driver’s License.
Supplemental Information
Physical Demands and Working Conditions: Physical, mental and emotional stamina to perform the duties and responsibilities of the position; manual dexterity sufficient to write, use telephone, business machines and related equipment; vision sufficient to read printed materials and distinguish colors; hearing sufficient to conduct in person and telephone conversations; speaking ability in an understandable voice with sufficient volume to be heard in a normal conversational distance, on the telephone and in addressing groups; physical agility to push/pull, squat, twist, turn, bend, stoop, climb and reach overhead; physical mobility sufficient to move about the work environment, physical strength to lift up to 20 lbs.; may occasionally lift up to 30 pounds of books; physical stamina sufficient to sit for prolonged periods of time; mental acuity to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions.
Business office working environment subject to sitting for prolonged periods of time, bending, crouching, or kneeling at files; reaching in all directions and pronged periods of time working at a computer terminal.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Employee must complete SB 1343 Sexual Harassment Prevention Training within six months of appointment and every two years thereafter.
For questions, please contact Patricia Peñaloza, Human Resources Manager, at (831) 758-7416 or patricia.penaloza@ci.salinas.ca.us
Veteran’s Preference: A veteran is defined in accordance with California Government Code 18540.4. In order to exercise this preference, the veteran must submit the City’s Veteran’s Preference Application and provide a copy of the DD-214 form at time of application as proof of military status. Failure to submit the required forms will be deemed a waiver of veteran's preference. Military veterans shall be given preference in initial appointment to City service. Further details can be obtained from the Human Resources Department, at 831-758-7254.
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all City of Salinas employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
Selection Process: Applicants’ qualifications will be evaluated based on the information provided on the employment application. The exam process may consist of an application appraisal, oral interview, assessment center and/or written exam. The City reserves the right to use alternate testing procedures if deemed necessary. CITY COMMUNICATION REGARDING THE SELECTION PROCESS WILL BE VIA E-MAIL. PLEASE ENSURE THAT YOU HAVE ACCESS TO THE E-MAIL ON YOUR APPLICATION.Finalist interview/assessment will be held with the City of Salinas.
Equal Opportunity Employer: The City of Salinas does not discriminate based on race, color, national origin, ancestry, sex, religion, sexual orientation, age, disability, marital status, political affiliation, or any other non-merit factor. The City of Salinas makes reasonable accommodation for qualified individuals with a disability. Individuals requiring any accommodation in order to participate in the testing process must inform the Human Resources Director in writing no later than the final filing date stated in this job announcement. Requests for accommodation should include an explanation of the type and extent of accommodations needed to participate in the selection process and/or to perform the duties of the job for which they have applied. EEO Utilization Report is available for candidate review upon request.
Salary Steps: The following applies for Full-Time Regular positions only. Appointments are normally made at the first step. Consideration is given for increase to the second step after successful completion of the probationary period. (Employees appointed at a higher step will be eligible for consideration for the next step after one year, providing they successfully complete a probationary period.)
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