Collaborate with Sales Engineers to drive bookings levels to meet and/or exceed assigned bookings' goal. Maintain regular, planned communication with key customers in the Americas region. Develop and implement marketing plans aligned with regional sales objectives to support organizational goals. Serve as a primary contact for business dealings with customers, ensuring all concerns are addressed, including proposals, deliveries, repairs, quality, and warranty claims. Educate customers on the qua... more details
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Summary:
As a Technical Sales Specialist, Severe Service, Americas, you are responsible for maintaining and developing relationships with key customers and technology licensors. You will understand and solidify purchase agreements, customer alliances, and market trends, with a specific focus on applications and products designed for severe service conditions. You will develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners, ensuring solutions are tailored to challenging environments.
Responsibilities:
Collaborate with Sales Engineers to drive bookings levels to meet and/or exceed assigned bookings' goal.
Maintain regular, planned communication with key customers in the Americas region.
Develop and implement marketing plans aligned with regional sales objectives to support organizational goals.
Serve as a primary contact for business dealings with customers, ensuring all concerns are addressed, including proposals, deliveries, repairs, quality, and warranty claims.
Educate customers on the quality, features, and uses of our products, particularly those designed for severe service applications and conditions, using the company’s marketing materials.
Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met, with a focus on severe service products.
Possess knowledge of the design and operational requirements of rotating pumps, mechanical seals, and related equipment.
Demonstrate proficiency in product demonstrations, presentations, and business writing.
Proficient in technology such as Microsoft Office, Excel, and PowerPoint.
Maintain organized records, including regular reports, quotes, status updates, actuals, and expenses.
Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling.
Able to work independently, efficiently, and communicate productively with others.
Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities.
Other duties as assigned.
Requirements:
BS or BA Degree in a relevant field and 8–10 years of relevant experience.
Sales experience with rotating equipment such as pumps and mechanical seals, particularly in severe service environments.
Experience in the oil & gas, power, paper, and chemical industries, including familiarity with API 610 Standard.
Training in sales techniques, negotiations, and business finance.
Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions, and assigning follow-up activities.
Ability to lead root cause failure analysis and communicate results.
Strong verbal and written communication skills.
Preferred Experience / Skills:
Benefits:
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!