The current vacancy is for Planning and Community Development Technician in the Planning and Community Development Department. The eligibility list established from this recruitment will be used to fill other Planning and Community Development Technician positions during the life of the list. The eligibility list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director. Under general supervisi... more details
The Position
The current vacancy is for Planning and Community Development Technician in the Planning and Community Development Department. The eligibility list established from this recruitment will be used to fill other Planning and Community Development Technician positions during the life of the list. The eligibility list established from this recruitment is valid for up to one year from the date established unless the list is extended or abolished by the Human Resources Director.
Under general supervision, the Planning and Community Development Technician performs a variety of complex technical, clerical and administrative activities related to one or more programs in the Planning and Community Development Department such as Residential Rental Inspection, Code Enforcement, Building and Safety, Administration, Current Planning, and/or Advanced Planning; identifies and recommends appropriate modifications to meet the goals and objectives of the programs; prepares, processes and maintains data; and performs related duties as assigned.
Recruitment #24-103
Selection Timeline: (The following process may be changed as deemed necessary by the Human Resources Director)
On Thursday, 07/11/24 recruitment will close. All application materials must be received by the Human Resources Department by 5:00 pm; postmarks are not accepted.To apply, submit:
Application - online application only. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online application process.
Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.
Week of 07/15 and 07/22/24: Applications will be competitively screened based on the minimum qualifications for this position.
Week of 08/05 and/or 08/12/24: Once all applications have been reviewed, candidates will be notified of their status and interviews will be tentatively scheduled for top candidates. The examination process will include an interview and may include a writing and/or performance exam.
Typical Duties
(May include, but are not limited to, those duties listed below.)
Performs complex technical, clerical, customer service, and administrative duties in support of the Planning and Community Development Department’s various functions such as the Rental Inspection Program, Code Enforcement, Administration, Building and Safety, Current Planning, and/or Advanced Planning functions.
Assists supervisor and manager in the continued development of assigned programs and makes recommendations to better meet the goals and objectives of the programs.
Acts as the first point of public contact for the programs and processes and responds to requests from citizens in person and through phone calls, email and letters.
Updates the land use management system and other department-specific software with various types of information and to track payments, seek compliance, continue processes, or otherwise track project/program status.
Generates and reviews reports from department systems and makes corrections to the database as necessary.
Prepares correspondence and insures that notice letters and other materials are sent to program participants in a timely manner.
Implements and administers computer database systems and provides support to end users.
Reviews, sorts and prioritizes incoming correspondence and documents.
Posts payments through the financial system and performs post-payment processing, including scheduling inspections and status updates.
Assesses penalties and tracks non-payments, researches invoice and billing discrepancies.
Coordinates with other City departments in support of the department programs including implementation of citywide standards of use, training materials, and other program related information external departments may require; and resolution of customer service and program issues.
Collaborates to problem solve, review and improve processes related to the databases; conducts process analysis and testing.
May review reports and audit system data updating the land use management system(s) with new information, and provide additional training or documentation, as needed for data and process integrity.
Assesses the need for additional correspondence with participants related to invoicing, user rights, system access, permit status, system changes, other general data updates (contact information, property ownership) and fee increases.
Accept applications and other materials from the public or other departments, assess their completeness, prepare and review applicable fees, and enter information into appropriate software systems.
Perform reviews and approvals of basic application or license requests.
Independently completes special projects and assignments of a technical nature that can be related to the department as a whole or individual divisions or functions.
Designs and maintains various record keeping and filing systems.
Tracks pending items, such as permits and researches and follows up on matters with appropriate department staff.
Documents new and modifies existing work processes and procedures in coordination with subject matter experts and with approval from assigned manager.
Generates reports on program performance measures for internal review and for City Council reports, external agency reimbursement and other database analysis.
Performs a variety of administrative duties, including tracking office supply inventory and mailing expenses, photocopying, and processing service requests.
Assists with the design, creation, and maintenance of visual presentations, flyers, graphic materials, informational materials and department webpages.
Provides clerical staff support at administrative hearings.
Performs other related duties that may be reasonably expected as part of this classification.
WORKING CONDITIONS
Position requires: Prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires far vision and near vision in reading written reports and other work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience
Two (2) years of college-level course work in Business Information Systems, Management Information Systems (MIS) or related field and,
Two (2) years of responsible general office experience.
OR
High school graduation or tested equivalent and;
Four years of increasingly responsible technical and clerical work experience.
Knowledge:
Management information systems, database structure and data verification methods, and standard software applications.
Basic principles of system analysis.
Principles of organization and program management.
Standard office procedures, practices and equipment.
Proper grammar, spelling, punctuation and business correspondence format.
Data management and record keeping techniques.
Filing and record keeping principles and procedures.
Basic mathematic principles.
Word processing and computer data entry systems.
Abilities:
Perform specialized technical, complex and detailed program support work.
Organize and coordinate work activities and set priorities.
Interpret, explain and apply applicable policies, procedures, laws, codes and regulations.
Make mathematical calculations quickly and accurately, including calculation of fees due.
Perform accurate cash handling.
Make recommendations related to process and program improvement.
Make sound decisions within established guidelines.
Work independently and as a team member.
Proficiency in use of internet and social media applications, and conducting website research.
Provide good quality customer service.
Efficiently coordinate multiple tasks under the pressure of deadlines.
Coordinate information and issues with other City departments.
Learn and utilize computer software, including webpage related to the relevant program(s).
Follow written and oral directions.
Operate computer and other office equipment.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships with property owners, managers, the general public and personnel from City departments.
Observe safety principles and work in a safe manner.
Licenses and Certificates
Possession and continued maintenance of a valid California Class C driver’s license.
DESIRABLE QUALIFICATIONS
The ability to communicate effectively in Spanish.
Experience working in Planning and Community Development functions.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.