Primary Skills: Technical Writing, Business Analysis, AWS, Confluence, Documentation Contract Type: W 2 Location: San Francisco, CA (Hybrid) Duration:9 Months Contract (With Possible extension) Pay Range: $50.00 - $76.00 per hour Grow your skills by working with the best in the industry JOB RESPONSIBILITIES Draft various IT documentation including user guides, technical design guides, knowledge base articles, and FAQs. Manage content and membership of Confluence sites while ensuring documentatio... more details
Primary Skills: Technical Writing, Business Analysis, AWS, Confluence, Documentation Contract Type: W2 Location: San Francisco, CA (Hybrid) Duration:9 Months Contract (With Possible extension) Pay Range: $50.00 - $76.00 per hour
Grow your skills by working with the best in the industry
JOB RESPONSIBILITIES
Draft various IT documentation including user guides, technical design guides, knowledge base articles, and FAQs.
Manage content and membership of Confluence sites while ensuring documentation clarity for both technical and non-technical audiences.
Collaborate with development, QA, and technical support teams to produce instructional materials, technical manuals, and product documentation.
Conduct interviews with SMEs to collect information, prepare written text, and coordinate layout/material organization.
Support business analysis efforts in establishing reporting strategies, metadata strategies, governance reporting, and standards/guidelines development.
JOB REQUIREMENTS
5+ years of experience in technical writing and business analysis.
Strong technical background in both software and hardware products.
Strong experience in technical writing, particularly for AWS services and data analytics platforms.
Proficient in managing content on Confluence.
Excellent writing, editing, organizational, and project management skills.
ABOUT AKRAYA "Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"
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