Job Abstract

Requisition ID

2024-112130

# of Openings

1

Category (Portal Searching)

Sales

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

The Group Sales Manager creates group revenue for the hotel by generating and/or developing new, referred, and repeat group business in a defined territory.

• To fully develop the Sports and Entertainment Group Market Segment with the emphasis on group production concentrating on the solicitation of new profitable business.
• To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.
• To achieve monthly room night and revenue goals; develop and implement sales action plans
• Develop, actively solicit, maintain and map group business accounts per defined territory.
• Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
• Maintain knowledge of the competitive set and make strategy recommendations.
• Work with Director of Catering to help achieve food and beverage revenues.
• Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
• Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
• Properly convey rate and package information within approved limits to maximize and protect our overall hotel revenue yields.
• Perform in a manner that demonstrates the philosophies of The Power of Engagement and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
• Maintain customer relations, Global Sales Office relations, trade relations, industry relations and staff relations.
• Promote all Omni Properties and offer information to clients to cross sell the brand.
• Work closely with all departments such as Convention Services to ensure that all details are communicated to ensure a successful meeting experience.
• Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Maintain positive interdepartmental communications; participate in all sales meetings.
• Perform other tasks as needed or directed to ensure effective Hotel operation.
• Participate in development training with Omni Hotels & Resorts.
• Responsible for all groups related to sports and entertainment 10 rooms or more per night.
• Taking a proactive approach to find new group accounts.
• Establish relationships with all major sporting organizations and entertainment companies and agents (production, bands on tour, film, etc.).
• Field inquiries, send proposals and contracts, facilitate billing, food and beverage arrangements, and effectively communicate needs with all departments of the hotel.
• Negotiate pricing within booking guidelines and standard hotel procedures.
• Team player with a guest centric attitude to do the right thing, think creatively, be an active listener with excellent presentation skills.
• Conducts on-site inspections, meets with, and entertains clients as needed.
• Travels as needed to solicit business from potential clients.

• A minimum of 3 years of hotel sales or comparable experience preferred
• Excellent communication skills, both written and verbal
• Strong interpersonal and problem solving abilities
• Knowledge of Los Angeles market and competitive set preferred
• Represent the hotel at industry events and tradeshows as needed
• Proven sales track record a plus
• Must be eligibile to work in the United States

Pay: $85,000 to $95,000 annualized - The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.