Job Abstract

Process patient Pregnancy/ Fetal Plan of Care from Physicians, Nurse Practitioners and Genetic Counselors. Confirm and correct computer aided, on-line registration with parent/guardian via telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information. Discuss co-payment, deposits or payment in full requirements with parents prior to scheduled appointment; counsel parent or refer parent to Medlaw for financial counseling or establishing payment sch... more detailsedule. Contact and verify insurance company in a timely manner to pre-certify procedure, document pre-certification notes in STAR registration system and MADAMS database; contact MFM’s for referrals and or H&P’s as needed. Schedule various diagnostic tests using RadNet; call parent/guardian to schedule procedures and appointments for both prenatal and postnatal patients, work with both the specialty physicians ’s and parent's schedules, as well as, possibly other physician’s schedules for joint procedures; schedule patients for an appointment with physician, nurse practitioner or genetic counselor; send parent a confirmation letter of procedure/appointment as well as other information relating to the fetal medicine experience. Coordinate appointments and/or procedures with other departments per patient needs; follow-up with each parent/patient until clinic visits are scheduled. Send delivery letters to outside MFM’s and pediatricians after each patient visit. Must verify that all patient visit reports are completed. Post detailed notes into MADAMS database utilizing the policy guidelines; maximize the Fetal Medicine Institute room block time utilization; confirm cases with the physicians and care coordinators . Contact system managers immediately when problems occur. Assure that a registration for the appointments and diagnostics are in Cerner, STAR, and MADAMS systems at least two days prior to date of procedure or clinic visit. Confirm with parent/guardian; facilitate consents for patients who are wards of the state/district. Confirm that there is a Consent, Pregnancy Plan of Care and History & physical form for patients; log in above information into MADAMS database retrieve any rescheduled patients’ from referral logs promptly, to ensure no delay on the day of service. Provide expertise and help to other schedulers. Share new insurance notifications and changes with the schedulers and managers. Immediately notify care team by email, of any cancellations and add-on cases. Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance CN Hospital (Main Campus) (L 002) 111 Michigan Avenue NW Washington 20010