Job Abstract

Looking to hire for Customer Sevice / Call Center Rep in the Orange County Area.

• Location: Anaheim
• Pay Rate: $23-$24/hr
• Temp To Hire
• Schedule: Full time but schedules will vary based on need! Call Center is open from 7am-9pm (Mon-Fri) and on Saturdays from 7am-4pm. Must be open in between those times to work an 8hr shift!

JOB DUTIES:

• Successfully handle high volume inbound customer service calls
• Making/handling high volume of outbound calls
• Respond to e-mail inquiries
• Receive and record completed work orders from field technicians
• Expedite unresolved customer grievances to designated departments for further investigation
• Maintain accurate customer information and scheduled appointment details
• Actively promote and sell new or additional services or products when applicable

Requirements:

• Customer Service Experience, specifically in a call center.
• Must be open to work on Satursdays, Summer time is peak season.
• Ability to perform data entry.
• Someone looking to stay long term and potentally grow.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.