Job Abstract

The APeX Application Analyst will primarily be responsible for developing, supporting, and maintaining Epic's Hospital Billing applications. They work under the direction of the Team Lead and/or Manager to configure, build, install, and maintain the application. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze workflows and understand policies, procedures, and constraints of the clinical or business operations supported by the application. In-depth and precise investigation and documentation of operational specifications and application functionality are required. Key technical activities include the analysis of new releases to determine how the workflow should be modified, performing the build, and conducting system testing. The application analyst develops and documents internal procedures and establishes change control processes for the application.

• Develops/designs advanced/complex programs and guides their development with members of a cross-functional team
• Works independently and in consultation with team lead and/or manager
• Application expertise to define “integrated” system design requirements and develop/implement complex application components
• Able to negotiate scope/approach with team, end users and IT infrastructure partners
• Principal contact for resolution of complex integrated issues and/or solutions
• Must have certification and strong experience with Epic Hospital Billing application.
• Ability to be a Subject Matter Expert in financial functionality related to Hospital Billing, revenue-cycle workflows, revenue-cycle user’s support
• Meeting with operational partners to understand workflows, billing and collections, and overall revenue cycle requirements

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

• Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
• Able to run chronicles queries/create reporting subset
• Epic Expected Reimbursement Contracts Build Knowledge
• Epic Patient Estimate knowledge
• Epic Charge Router Certification
• Epic Resolute Professional Billing Administration including Single Billing Office
• Strong Excel skills to create import templates, pivot tables, vlookup queries, etc.

• Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience / training
• Resolute Hospital Billing Administration Epic certification
• 3 – 5 years related work experience.
• Strong Reporting Workbench & SlicerDicer reports experience
• Support and integration with export/import vendor files
• Core HB functionality like system-action, work-queues, DNBs, batch jobs, cost center assignment, etc.
• Translating knowledge of best-practice Hospital Billing design, build, and testing techniques during ongoing support phases
• Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
• Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
• Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of financial clinical information systems at all professional and technical levels.
• Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
• Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.
• Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.