Job Summary: The Production Superintendent is responsible for managing direct reports, coordinating manufacturing activities utilizing knowledge of product functions, production methods, procedures and machine and equipment capabilities. A Production Superintendent will lead their team in setting the objectives and assure that these objectives are met. These objectives include, but are not limited to, production volumes, quality, safety, inventory, customer satisfaction, as well as meeting fiscal budgets.
Major Job Responsibilities:
Business Excellence
• Maintain safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; ensure compliance with established WestRock policies and procedures
• Ensure compliance with OSHA and WestRock regulations and guidelines to uphold quality expectations of customer and company
• Drive continuous improvement initiatives and monitor all control procedures, recommending improvements to the Plant Manager as appropriate
• Revise production schedules and priorities as needed because of equipment failure, operating problems, or last-minute customer demands
• Review and analyze production reports (OEE, downtime, waste, etc.) to determine causes of nonconformity with product specifications, and/or operating or production problems
People and Culture
• Collaborate with the Plant Manager in the development and implementation of operating methods and procedures designed to eliminate operating problems and improve product quality
• Develop strong relationships with key members of the organization to better understand the overall business and upstream and downstream connections to prevent possible delays in production and shipment and impact on customer satisfaction
• Ensure all WestRock standards and customer commitments (i.e., safety, waste reductions, R&A, output, and on-time delivery) are followed within the plant
• Partner with Plant Safety Manager to effectively communicate and enforce the safety program
• Manage workforce planning to ensure proper staffing levels to maintain productivity activities (i.e., order readiness, customer specifications, speed trails, etc.)
• Maintain working relationship with the union by following the terms of the Collective Bargaining Agreement
Job Description
2
• Identify training and development opportunities for facility’s Production Supervisors and monitor progress against performance goals
Critical Skills / Capabilities:
• Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively
• Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieve desired results; responds quickly to changing demands, processes, and updated information
• Accountability: Holds self and others responsible for actions and results
• Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
• Decision-Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriate timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
• Problem-Solving: Applies knowledge to frame, simplify and solve complex issues; focuses on identifying root causes to create solutions in a timely and decisive manner; reconciles conflicting and/or incomplete information to develop solutions
Technical Skills:
• Microsoft Office- Excel, Outlook, PowerPoint
• Machinery acumen
Other Qualifications:
To perform the duties of the job, this role requires:
• Occasionally ascending/descending foot stools (up to three rungs)
• Occasionally positioning oneself low to the ground in a crouching position for up to 10 minutes at a time
• Occasionally positioning oneself low to the ground in a kneeling position for up to 5 minutes at a time
• Occasionally reaching by extending fingers on one hand
• Occasionally reaching by extending one arm
• Occasionally using fingers to grasp with one hand
• Occasionally using fingers to pinch with one hand
• Occasionally using fingers to type with two hands
• Occasionally exerting force by pulling up to 10 lbs of weight
• Occasionally exerting force by lifting up to 10 lbs of weight
• The spoken exchange of ideas to be performed loudly up to 25% of the time
• The spoken exchange of ideas to be performed quickly 50-75% of the time
• The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts
Job Description
3
Work Environment:
• Constantly works indoors in an environment that is not climate controlled and has high temperatures
• Occasionally works indoors, in an environment that is climate controlled
• Occasionally works outdoors in natural environmental conditions (both hot and cold)
• Occasionally works indoors in an environment that is not climate controlled and has low temperatures
• Constantly stands/walks for 1-6+ hours at a time
• The role is occasionally sedentary, which entails sitting or being stationary
• Noisy work environment; maintain strict adherence to safety rules and regulations
Experience:
• Required: Conversion and corrugated experience
• Preferred:3-5 years in manufacturing industry, supervisory experience
Education:
• Required: High School diploma or G.E.D
• Preferred: Associate degree, Business, Applied Science i.e. Technical
