Job Abstract

Technical Business Analyst (Hybrid)

Location: Reston, VA (Hybrid – Home Office with Local Travel) 

Ready to make a difference?
ICF is seeking a Business Analyst to work in our Reston, Virginia office. In this role, you will work with project managers, technical architects, and clients to help define and organize business and technical requirements for tools and products supporting our energy efficiency programs. This involves interviewing stakeholders to help refine and maintain requirements, working with the development team to implement the updates, comprehensive testing of the system, keeping product documentation and artifacts up to date, and helping to track and manage project tasks.
This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail.
Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. Our software includes quantitative and analytical components so a desire and experience to work on nuanced and complex subject material is a must.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What will you be doing:

• Define, coordinate, and track tasks related to software updates, migrations, and deployments.
• Create stories and tasks in JIRA to support the execution of client deliverables
• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Support all aspects of the software development cycle including requirements, design, testing, and delivery.
• Develop and maintain functional design documentation
• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
• Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes
• Support stakeholders through training, as well as one-on-one technical assistance
• Develop an understanding of the operational processes and procedures and take initiative on process improvements

What you need to have (minimum qualifications):

• Bachelor's degree in (quantitative subject; math, engineering, science, or related fields. Candidates can substitute one year of experience for each year of a degree)
• 5+ years of experience supporting aspects of the software development life cycle
• 3+ years of clearly defining and documenting business processes and software requirements
• 3+ years identifying, tracking, and coordinating software development team tasks
• 3+ years developing system documentation to track issues and to work with developers to ensure that requirements are being met
• Advanced proficiency in MS Office products

What we would like you to have:

• Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet
• Experience defining and documenting business processes and software requirements in an agile software development process
• Works collaboratively and cohesively in a team environment
• Experience with SQL
• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
• Extremely well-organized with a high appreciation for details
• Superior verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Resourceful and self-motivated
• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Exceptional attention to detail in communication and deliverables

Working at ICF

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is: