Red River is seeking a Manager, Solution Engineering to join our growing team! This person will be responsible for leadership of the Pre-Sales Engineering team within the Engineering organization, as well as business partner to the respective sales leaders. This includes leading the technical sales strategy and managing a team of field pre-sales Solution Engineers and developing deep relationships with our OEM partners and customer technical leadership. The role is responsible for account/projec... more details
Red River is seeking a Manager, Solution Engineering to join our growing team! This person will be responsible for leadership of the Pre-Sales Engineering team within the Engineering organization, as well as business partner to the respective sales leaders. This includes leading the technical sales strategy and managing a team of field pre-sales Solution Engineers and developing deep relationships with our OEM partners and customer technical leadership. The role is responsible for account/project assignment, completion, metrics, etc. Handles all aspects of engineer communications, coaching, conflict and problem resolution, motivation, reviews and documentation. Acts as a mentor, coach and resource for professional development. Responsible for career planning and development for all field engineers. Responsible for determining certification goals, and tracking achievement of certifications.
General Characteristics:
- Makes decisions with broad influence on the activities of his or her organization.
- Makes recommendations that are data-oriented, conclusive and have a far-reaching impact on the organization.
- Demonstrates a high degree of creativity, foresight and mature judgment in planning, organizing and guiding extensive programs and activities of major consequence.
- Receives administrative supervision with assignments given in terms of broad general objectives and limits.
Primary Position Tasks:
- Develop and execute strategies to maximize sales, gain new customers, and increase revenue.
- Planning of sales strategies, the positioning in contrast to the competitors and the demonstration of the business
- Engagement with new and existing customers in building strategic relationships in support of increasing the company’s value in the account.
- Develops deep relationships with peers in our OEM partner base driving opportunities for co-innovation and solution presentations to joint customers.
- Keeps up to date on relevant competitive solutions, products and competition.
- Provide support for the sales team, manage team alignment to accounts, and ensure alignment to the engineering organizations mission.
- Report on monthly and quarterly engineering metrics
- Identify customer needs and propose outcome oriented solutions.
- Performs advisory or consulting work for the organization for broad program areas or an intensely specialized area with innovative or important aspects.
- Other business duties as assigned
Minimum Education/Certification/Experience Requirements:
- Bachelors of Science or other technical degree in engineering, business administration, management or project management. Equivalent Military background experience and/or training is also considered
- 15 years work experience with 5 years managing pre-sales engineering organizations or equivalent
- Strong background in problem resolution, negotiations and goal setting
Skills/Qualifications
- Strong understanding of basic technical concepts across traditional infrastructure and next generation computing product lines.
- Excellent personal communication and interaction skills.
- Strong writing skills, with an emphasis on brevity and clarity.
- Strong customer service orientation
- Analytical skills and the ability to recognize the demands on the side of the clients
- Familiarity with certification programs and requirements for major partner OEM’s
Essential Elements:
Remote / Desk Position: This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.
Special Requirements:
Travel varies and can be up to 50% depending upon work location. Ideal work location is DC Metro.
Basic Qualifications:
- U.S. Citizenship Required
Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.
Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.