Job Abstract

The Pennsylvania Liquor Control Board (PLCB) is looking for a friendly, motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores. Our mission is to responsibly sell wine and spirits as a retailer and wholesaler, regulate Pennsylvania's alcohol industry, promote alcohol education and social responsibility, and maximize financial returns for all Pennsylvanians. If you are interested in food and wine pairing and assisting customers, this would be an opportunity to share and expand your knowledge!

This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store. Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.

Work Schedule and Additional Information:

• Full-time employment, 75 hours bi-weekly.
• Work hours may vary from 7:00 am to 10:00 pm, Sunday- Saturday.
• Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or
• Six months of retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.