Job Abstract

TITLE: MEMBER SERVICE REPRESENTATIVE (TELLER)

STATUS: NON-EXEMPT

DEPARTMENT:  MADISON BRANCH

REPORTS TO: ASSISTANT BRANCH MANAGER

PAY SCALE: $19.50 - $26.05 PER HOUR

Sacramento Credit Union is seeking candidates who enjoy being of service to customers, possess excellent communication skills and have the ability to cross-sell products and services for our Member Service Representative (Teller) position at our Madison branch.  Individuals who derive satisfaction and accomplishment from assisting others would be successful in our environment. 

At Sacramento Credit Union, we believe in diversity, equity and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

All Tellers have a fixed schedule so it’s perfect for individuals wanting a work/life balance.  The 37/40-hour schedule is as follows:

Monday:              8:30-5:30

Tuesday:             8:30-5:30

Wednesday        8:30-5:30 

Thursday            8:30-5:30 (OFF if working Saturday)

Friday:                8:30-5:30 or 9:30-6:30 

Saturday             9:30-2:30 (OFF if working Thursday)

RESPONSIBILITIES INCLUDE:

• Assisting members with financial transactions (i.e. deposits, withdrawals, check cashing, transfers and other transactions)
• Advising members on the products and services of benefit to them
• Ensuring pertinent account information is updated.

MINIMUM QUALIFICATIONS:

• High School Diploma or G.E.D. and related work experience normally obtained in a member service and cash handling position.
• Demonstrated ability to improve our members’ financial well-being via timely and relevant cross-sells.
• Ability to perform accurate math calculations and maintain records.
• Ability to perform accurate cash transactions.
• Ability to accurately use keyboard at speed required for successful job performance.
• Ability to communicate effectively and maintain effective working relationships.
• Demonstrated member service skills.
• Maintains good attendance record.

Our excellent benefits package includes medical/dental/vision, Paid Time Off, paid holidays, life insurance/AD&D, short-term and long-term disability, 401(k), and more.