The Student Care Assistant will provide critical support to Student Life & Formation’s Student Care office and programs which aim to support students in their successful navigation and connection to campus and community resources. The ideal candidate is someone who is a self-starter with strong organizational skills and the ability to effectively communicate with students, faculty, staff, and guests. The Student Care Assistant must function well in a fast-paced environment and be able to manage ... more details
PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary:
The Student Care Assistant will provide critical support to Student Life & Formation’s Student Care office and programs which aim to support students in their successful navigation and connection to campus and community resources. The ideal candidate is someone who is a self-starter with strong organizational skills and the ability to effectively communicate with students, faculty, staff, and guests. The Student Care Assistant must function well in a fast-paced environment and be able to manage multiple tasks simultaneously. Understanding of confidentiality and appropriate handling of sensitive information is imperative for this position.
Salary:
Pay range $19.78 - $21.36 per hour
Internal Classification: Career Track - Support; Job Level - 3
Job Status:
Full time
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Job Description:
RESPONSIBILITIES
Serve as assistant to Dean of Student Care: attending and taking minutes for meetings; managing the Dean’s calendar; maintaining a professional environment in the office through the use of effective telephone skills.
Assist in general office administrative procedures and processes including but not limited to: tracking administrative deadlines and schedules; maintaining financial records in Workday, assistance in purchasing, room reservations, logistics.
Provide administrative support and follow-up for the early intervention group: Student Care Team and all related meetings (committee, student/parent meetings, collaboration and coordination of care).
Assists with Student Care case management in providing referrals, coordination and communication with partners, follow-up, and maintaining of thorough, accurate, and timely records.
Provide administrative support and follow-up for Basic Needs resources, including but not limited to Swipe Out Hunger, basic needs pantry, housing, and community resources.
Maintain records for communication between other departments regarding planning and scheduling. Attend and take minutes at appropriate meetings.
Serve as a high level administrator for the software system(s) used for Student Care, Stepped Care Model, case management, and reporting purposes requiring appropriate handling of high risk and confidential information.
Assist in creating, curating, and maintaining up-to-date resource library and community referral/resource information.
Assist in creating and maintaining information regarding Student Care on the University web pages.
Produce and deploy evaluation and assessment surveys. Provide survey reports as needed.
Other duties as assigned.
Periodically, this position may be asked to lead or contribute to either ad hoc or ongoing division/campus projects outside the scope of their day-to-day activities.
QUALIFICATIONS
Bachelor's degree preferred
Supports the diversity and inclusion mission of Point Loma Nazarene University.
Ability to maintain confidentiality.
Strong writing and editing skills are required, including an ability to compose correspondence using correct English, spelling, grammar, punctuation, syntax, format and accurate proofreading.
Provides responsible administrative/ clerical experience.
Computer skills: Microsoft Office programs and Google Suite.
Self-starter with strong organizational and motivational skills. Ability to establish a receptive office atmosphere for students, staff, faculty and families who may come in contact with the office.
Ability to maintain good relations between students, parents, and other departments of the University and within the Student Care Office.
Must enjoy working in a team environment.
Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant.
Job offer is contingent on clear background check
PHYSICAL REQUIREMENTS
The work is primarily sedentary and may require sitting for extended periods of time. Use of computer equipment: computer keyboard, mouse, and monitor. Vision to read documents, email and other correspondence, and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Will also stand, stoop, push, pull, and lift up to 10 lbs throughout the day.
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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God’s love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
