DARCARS Automotive Group is now hiring a General Manager for Volkswagen of Fairfax. As a General Manager of a DARCARS dealership you must be committed to inspiring the team, cultivating an environment that empowers growth, providing exceptional customer service to our clients, leading and growing the business with integrity! The role requires a leader with experience that understands the end-to-end process of store operations from automotive systems, variable operations, digital retailing, F&I, ... more details
DARCARS Automotive Group is now hiring a General Manager for Volkswagen of Fairfax
As a General Manager of a DARCARS dealership you must be committed to inspiring the team, cultivating an environment that empowers growth, providing exceptional customer service to our clients, leading and growing the business with integrity! The role requires a leader with experience that understands the end-to-end process of store operations from automotive systems, variable operations, digital retailing, F&I, fixed operations, has parts knowledge and understands P/L.
Preview of Responsibilities:
Forecast, plan, execute and achieve overall store sales goals and service objectives monthly and annually
Ensure execution of all inventory and operational standards
Prepare and administer an annual operating budget for the dealership
Work with the service director and parts manager to ensure a timely turnaround of all customer work, internal jobs, parts needs, forecasting monthly goals and achieving gross profit goals for both departments
Handle and resolve customer complaints in all dealership departments
Motivate, train, develop and reward employees
Coach sales consultants and sales managers on best practices for closing sales deals, providing top CSI and overall sales performance
Assist with closing deals
Provide and maintain a safe workplace and environment for employees and customers
Participate in the development and execution of compensation plans
Oversee and be actively involved in all activities occurring in the showroom
Manage the CRM and set the standard of utilization
Plan and lead sales meetings, and attend companywide meetings as required
Adhere and meet DARCARS used car turn policy
Partner with the marketing team to strategize on monthly advertising plans to achieve sales goals
Be involved and utilize the digital retailing tools
Manage and work with third party vendors and OEM regional mgmt teams
Partner with recruiting team to strategize and find exceptional talent
Communicate all business goals and needs to the appropriate team members
Be customer focused, team oriented and passionate about leading teams
Other duties assigned by management
Your Skills & Qualifications:
Track record of managing teams, motivating, and developing into leadership
Ability to motivate all departments in the dealership
Ability to recruit, select, train, hire and develop quality team members
Ability to forecast monthly sales goals and manage P/L
Ability to lead change management
Experience with Reynolds, eLeads, xTime, vAuto, etc.
Strong technical aptitude is preferred
Proven track record of growing variable operations net profit and unit sales volume
Complete understanding of how to desk subprime car deals and prime
Must be able to read and understand manufacture statements, F&I statements, and financial statements
Must have 7yrs of prior automotive career experience as a sales consultant, F&I manager, used car manager and GSM required
Previous automotive General Manager experience 3yrs+ required
Experience with import brands preferred but not required
Must be able to manage in a fast paced work environment
Must have a valid driver license
Must be able to pass pre-employment screen (background)
Benefits:
Insurance: medical, vision, dental
Short-term and long-term disability plans
Life Insurance
Paid Holidays and PTO
401(k)
Employee discounts on vehicle purchases, parts and service repairs
Internal career advancement opportunities
Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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