Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner. Keep fuel products in stock and set to planogram. Maintain a clean, clutter-free Fuel Area at all times. Sweep and clean, as necessary. Ensure all equipment is operational and call for service when necessary. Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met. Ensure all displays are to standard and signage is correct. Keep up-to-date on new polic... more details
Store Shift Manager - Full Time
Location : Address
280 State Hwy 17
Location : City
Mahwah
Location : State/Province
NJ
Overview
The key goal of the Shift Leader at QuickChek is to ensure the smooth operation of a shift, complete assigned tasks, and demonstrate Total Customer Dedication (TCD). The Shift Leader motivates and supports fellow Team Members in being productive while the store leadership is offsite. Shift Leaders are responsible for both Team Member and customer safety and for ensuring that QuickChek is always A Great Place to Work and A Great Place to Shop. As the leader-in-charge, the individual is responsible for maintaining store standards, ensuring all safety and operating procedures are adhered to, and modeling a positive store culture for Team Members and customer while providing a great customer experience. Shift Leaders must be able to delegate tasks, stay-up-to-date on policies and procedures, and follow proper steps for food preparation, vendor check-in, loss prevention, cash handling, timekeeping, payroll, and sanitation.
Responsibilities
Provide exceptional customer service and tend to customers in a prompt, efficient, friendly manner
Keep fuel products in stock and set to planogram
Maintain a clean, clutter-free Fuel Area at all times
Sweep and clean, as necessary
Ensure all equipment is operational and call for service when necessary
Perform and ensure proper techniques for cash handling, timekeeping, and all other procedures are met
Ensure all displays are to standard and signage is correct
Keep up-to-date on new policies and procedures
Attend all mandatory/scheduled store meetings
Train new Team Members, as needed
Assigns tasks to Team Members and ensures the work is completed
Check in fuel deliveries, as required
Properly operates the cash register and gets change for Fuel Team Members, as needed
Handles customer complaints
Completes all required shift reports and achieves shift objectives
Communicate any questions, concerns, or issues to the Fuel Leader timely
Practice Loss Prevention policies
Qualifications
Completion of required training programs and learning activities
Personal behaviors must align with QuickChek’s values
Must have reliable transportation to and from work
Ability to maintain QuickChek grooming and hygiene standards
Ability to perform basic math calculations
Ability to speak, read, write, and understand basic English
Must be alert and attentive; impairment for any reason is not permitted
Physical Requirements
Stand - Continuously
Bend/Squat/Twist – Frequently
Reaching – Frequently
Work in cold environment – Occasionally
Lifting
Up to 10lbs – Continuously
Up to 25lbs – Frequently
Up to 50lbs – Rarely
Push/pull 40lbs – Occasionally
Walk – Continuously
Stoop/Kneel/Crouch – Occasionally
Grasp/Pinch/Grip - Frequently
Compensation Disclosure Statement
QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. The listed range is specific to the base hourly rate or annual salary and does not include additional benefits, perks, or bonus eligibility (when applicable) comprising the total benefits package.
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