The Alexa Experiences & Services team is seeking a creative and customer-obsessed UX Designer to define and shape the future of Alexa experiences. In this role, you will be a key contributor to the vision for Alexa Personality and Personalization. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science, and operational teams to build successful experiences, from earl... more details
DESCRIPTION
The Alexa Experiences & Services team is seeking a creative and customer-obsessed UX Designer to define and shape the future of Alexa experiences. In this role, you will be a key contributor to the vision for Alexa Personality and Personalization. You will create elegant, intuitive user interfaces that meet unique customer needs. You will work closely with other designers, researchers, product management, engineering, data science, and operational teams to build successful experiences, from early stage concepts to launches and lifecycle improvements.
Key job responsibilities
- Create world-class, user-centered designs based on market research, business requirements, customer feedback, and usability research
- Collaborate directly with Conversation Designers, the Research team, and design system owners to ensure a consistent and delightful experience across all customer touch points
- Partner with the Product Management team to translate business requirements into use cases and high-level customer experience requirements
- Collaborate with software engineers and data scientists to bring the resulting designs and vision to market
- Develop conceptual diagrams, wireframes, visual mockups, and prototypes
- Develop and maintain detailed user-interface specifications
- Present design work to the design team, product team, and leadership for review and feedback
A day in the life
After morning welcome messages and status with the team, you'll manage your work and your schedule. Your day could include syncing with product managers to understand requirements, followed by design time. You may meet with development teams to deliver detailed visual and interaction specifications, research teams to review user testing results, or business leaders to confirm concept directions. Your day will be fast-paced, and you will be embedded with a community of designers and researchers for feedback and support. Because your time is valuable, your manager and others will help you balance and streamline your work.
About the team
The Alexa Experiences & Services team is at the forefront of creating innovative new experiences across Echo devices with and without screens, mobile apps, Fire TV, tablets, and other devices.
BASIC QUALIFICATIONS
- 3+ years of design experience
- 3+ years of delivering design solutions as a UX designer or interaction designer experience
- Have an available online portfolio
- Experience prototyping (HTML, XHTML, JavaScript, CSS, Flash or Flash Catalyst, or Axure)
- Proficiency in a variety of design and prototype tools such as Sketch, Invision, Figma, Framer, Azure, and the Adobe Creative Suite
PREFERRED QUALIFICATIONS
- 2+ years of mass-market consumer web / mobile products experience
- Experience working in a collaborative team and working directly with developers for implementation of designs
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.