The Medical Director (MD) under direction of the field management team, is responsible for establishing the medical quality and patient care practiced by all doctors in a given hospital. The MD achieves this through strong leadership and serving as a mentor and role model for the associate veterinarians and staff. A MD should demonstrate a strong work ethic, integrity, and a consistent positive attitude. The MD is also an integral part of the hospital management team responsible for the overall ... more details
Job Summary:
The Medical Director (MD) under direction of the field management team, is responsible for establishing the medical quality and patient care practiced by all doctors in a given hospital. The MD achieves this through strong leadership and serving as a mentor and role model for the associate veterinarians and staff. A MD should demonstrate a strong work ethic, integrity, and a consistent positive attitude. The MD is also an integral part of the hospital management team responsible for the overall financial performance of the hospital, and helps create and drive the overall direction for the hospital that will achieve positive results. The MD also fulfills all of the duties of a staff veterinarian in addition to the specific responsibilities of Medical Director.
Knowledge, Skills and Abilities:
· Well-developed interpersonal skills.
· Ability to take information obtained from clients, staff, and other sources, discern that which is credible, and assess the hospital and/or a situation objectively.
· Ability to multi-task and deal with high levels of stress in an environment of changing priorities.
· Is able to take charge, initiate actions, hold people accountable, and delegate responsibilities in such a way as to achieve positive results.
· Comfortably and confidently confronts difficult issues with co-workers and is a skilled communicator at multiple levels within VCA.
· Is capable of, and willing to work the hours necessary to accomplish the required responsibilities and ensure the smooth operation of the hospital.
Education and Experience:
· Doctor of Veterinary Medicine or equivalent from an accredited university.
· Stays up to date with changes in veterinary medicine, fulfils VCA requirements for attending local VCA hosted CE, and completes a minimum of 30 hours of accredited CE per calendar year.
· Maintains a current DEA license
Duties:
Standards of Care:
• Strives to meet or exceed the VCA and AAHA standards of care.
• Medical records are complete, detailed, and signed per VCA guidelines.
• Demonstrates commitment to professional integrity and pursuit of excellence.
• Practices ethical medicine at all times, and ensures the same from associate doctors.
• Ensures positive communication with clients and between doctors. This includes the
proper transfer of patient care responsibility between doctors.
• Implements information from CMO, RMD, ROD or their representatives.
· VCA email and correspondence is processed and addressed on a daily basis.
• Is the primary liaison with Antech Diagnostics and maintains an appropriate level of in-house
vs. outside lab sample submission.
Patient/Client Management:
• Treats all patients & clients with care and compassion, remembering that the patient’s wellbeing is
the top priority.
• Oversees administration and case review of client medical complaints and resolves the
problems when possible, while keeping the RMD and ROD informed of progress.
Staff Management: Professional Staff:
· Implements and maintain consistent medical standards and guidelines within the hospital.
· Evaluate quality medical/compliance reports on a monthly basis and take steps to improve areas of poor performance.
· Organize systems for daily medical rounds and ensure they are consistently conducted.
· Review patient records for completeness and accuracy and use as a tool to promote medical excellence.
· Regularly discuss cases with doctors and/or staff to optimize patient care.
· Ensure that credit for procedures is accurately appropriated, and review the detailed orders to
ensure that charges are captured and properly assigned.
· Ensure CE requirements are met by all doctors, and that CE attended is relevant to the service mix and needs of the hospital.
· Conduct regular doctor meetings.
· Work with hospital manager to have a doctor’s schedule made available no less than four
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
