Welcome and seat guests in a friendly and courteous manner. Take and deliver food and beverage orders promptly and accurately. Provide recommendations on menu items and answer guest questions. Ensure guests have a delightful dining experience by attending to their needs and requests. Handle guest inquiries, concerns, and complaints with professionalism and tact. Qualifications Must be able to speak clearly and understand basic English to facilitate the communication process. Ability to learn men... more details
Overview Join the Velocity Wings team as a Server, where you'll have the opportunity to provide exceptional customer service and create a memorable dining experience for our guests. As a Server, you will be the face of our restaurant, ensuring that each guest feels welcomed and valued. Your friendly and attentive service will contribute to our mission of providing delicious, fresh food and affordable family fun. If you have a passion for hospitality, enjoy working in a vibrant and friendly environment, and want to be part of a team that champions the communities we serve, we invite you to join Velocity Wings! Competitive Benefits: Health/Dental/Vision Paid Time Off 401(k), matched up to 4% Short and Long Term Disability Tuition Reimbursement Employee Referral Program Pet Insurance Discounts: Hotels, Travel, Tickets Responsibilities Welcome and seat guests in a friendly and courteous manner. Take and deliver food and beverage orders promptly and accurately. Provide recommendations on menu items and answer guest questions. Ensure guests have a delightful dining experience by attending to their needs and requests. Handle guest inquiries, concerns, and complaints with professionalism and tact. Qualifications Must be able to speak clearly and understand basic English to facilitate the communication process. Ability to learn menu items and service procedures. Ability to take direction and to work in a team environment. Ability to work calmly and effectively under pressure. Ability to learn and follow processes. This position will spend 100% of the time standing and walking Who We Are: Velocity Wings is a champion of the communities it serves, providing delicious, fresh food and affordable family fun since its inception in 2013. As a Server at Velocity Wings, you'll be an essential part of our mission to create a safe, friendly, and delicious environment for our guests. Join our team, and let your exceptional customer service skills and passion for hospitality shine at Velocity Wings! Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do: Purpose Give back to our communities Celebrate diversity People Do the right thing Treat people the way you want to be treated Always do your best Be accountable for our actions Performance Serve the highest quality food Provide world-class service Maintain flexibility to better serve our clients We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
