Requisition No: 830439
Agency: Department of Health
Working Title: OPS INTERVIEWING CLERK - 64918106 1
Pay Plan: Temp
Position Number: 64918106
Salary: $16/hr
Posting Closing Date: 06/17/2024
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Open Competitive Opportunity
Your Specific Responsibilities:
This position is a clerical support position that reports directly to the Health Information Specialist Supervisor. This position is responsible for client processing and assisting nursing staff for assigned clinic. This position will be assigned to any clinic and to medical records, as needed, at the direction of the supervisor, to provide support to team members or coverage in their absence.
Prepares clients’ medical records for the clinic visit to include, verify clients’ demographic information and payor source for each visit, scanning all documentation in appropriate section of client electronic record (Attached Documents/Clinical Documents). Accurately date super bill and encounter forms, ensure clients’ financial eligibility status and program code are annotated on the super bill, refer clients to the financial counselor as appropriate. Secure appropriate forms and test results in the medical record specific for each clinic visit. Ensure forms are organized and labeled for clinic use.
This position is a clerical support position that is responsible for client processing and assisting the assigned clinical team. Including but not limited to: Greets and registers new and existing clients. Updates client demographic data each visit using HMS system. Verifies payment source each visit to include; Medicaid with FMMIS system, appropriate economic evaluation or Insurance. Counsels’ client on HIPAA, information release forms for billing purposes and release of medical information, consent for care and contact information. Triage incoming calls and/or clients as necessary. Requests photo ID and retains a copy in the medical record
Performs duties as outlined in the FCHD Policy and Procedure Titled “Disaster Operating Procedure”, and other related duties as assigned. Access to Social Security Data and Clinical information for services provided.
Required Knowledge, Skills, and Abilities:
High school diploma or its equivalent, at least one year of experience working in a office setting,
Customer Service experience.
At least one year experience of working with computers – Microsoft Office, Excel.
Ability to multitask.
Qualifications:
Do you understand that the following questions will be verified and must be documented on your State of Florida employment application to be considered valid?
Are you willing to work before, during, and/or beyond normal work hours or days in the event of an emergency? This May include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to responses to or threats involving any disaster, man-made or natural?
Are you fluent bilingual Spanish speaking applicant?
Do you have clinical scheduling experience?
Do you have experience scanning documents into electronic Health Record?
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
FDOH Flagler County
301 Dr.Carter Blvd
Bunnell, FL 32110
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
- Deferred Compensation (voluntary)
- Employee Assistance Program (voluntary)
- And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
