The Branch Manager is responsible for all critical issues of the branch, including retail sales, sales growth, budgeting, attainment gross margins, and all operational expenses. Other key areas of responsibility include safety, customer service, inventory levels, accounts receivable, and resolution of personnel issues. Schedule and follow-up on deliveries and pre-call customers before scheduled deliveries. Schedule staffing to ensure excellent customer service at all times. Coach, mentor, and pl... more details
R10047119 Branch Manager II (Open)
Location:
Woodland, CA - Retail shop
How will you CONTRIBUTE and GROW?
The Branch Manager is responsible for all critical issues of the branch, including retail sales, sales growth, budgeting, attainment gross margins, and all operational expenses. Other key areas of responsibility include safety, customer service, inventory levels, accounts receivable, and resolution of personnel issues. Schedule and follow-up on deliveries and pre-call customers before scheduled deliveries. Schedule staffing to ensure excellent customer service at all times. Coach, mentor, and plan for the development of direct reports by performing the following.
The salary for this position is $61,560.00 - $75,000.00.
- Be responsible for adherence to company policies, including safety and the use of personal protective equipment. Ensure any injury or accident is reported immediately and investigated promptly.
- Responsible for managing P&L goals and objectives for the branch location. Control costs and monitor fiscal performance compared to budget utilizing the EBITDA tool.
- Assist outside salespersons in all facets, including but not limited to preparing quotes, maintaining all required literature, providing customer follow-up, and gathering sales leads.
- Maintain and upgrade selling skills and technical/product knowledge for the branch.
- Maintain a positive work environment for the branch in all direct or indirect communications.
- Provides backup support to sales representatives with order entry and customer inquiries.
- Coordinating with territory sales personnel to grow market sales and margins.
- Manages and oversees the branch inventory and daily inventory cycle counts, as well as maintains showroom and warehouse appearance.
- Oversees reoccurring orders process for the branch on a daily basis.
- Posts daily cash and charge orders for all tickets.
- Manages daily reconciliation of cash and bank deposits.
- Responsible for daily, weekly, quarterly, and annual reporting, such as open order edit list, quote list, purchase orders, invoice simulation, etc.
- Ensures that internal and external customers receive prompt acknowledgment and service in a pleasant manner.
- Manages associate training in procedural areas, such as following all Airgas Operating Standards and safety regulations.
- Lead, coach, and mentor associates, including positive motivation and performance evaluation, coaching, providing regular feedback, communication of goals, and leading regular team meetings and calls.
- Recruit, retain, and develop the necessary team to ensure success for branch goals.
- Provides leadership and management direction to associates with day-to-day operations of the retail store, including compliance, retail sales, warehousing, and distribution.
- Manages work hours and approves overtime in the timekeeping system. Responsible for maintaining hours within the established budget.
- Responsible for managing truck distribution, maintenance, and DOT Compliance.
- Maintains store in a clean and orderly manner.
- All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.
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Are you a MATCH?
To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
Required Education:
- High School diploma or equivalent; Bachelor’s Degree preferred in business management, finance, or similar.
Required Length and Type of Experience:
- Basic product knowledge of welding, safety, gases and supplies
- Require two to five years of experience in industrial retail, inside sales, customer service, and/or inventory control-related position.
- Two to five years of experience required in managing and building teams through effective leadership.
- SAP or similar software system experience. Intermediate skills operating a computer in a Google-based environment is recommended.
Knowledge, Skills, and Abilities (KSA’s):
- Excellent oral and written communication skills; well organized; creative problem solving; strong service orientation; strong interpersonal skills and ability to influence, work independently and as part of a team.
- Must be able to excel in a deadline-oriented environment and demonstrate a high level of competence in organizing and prioritizing multiple work assignments. Ability to deal effectively with a diversity of individuals at all organizational levels.
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Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
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Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company’s written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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