Job Abstract

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Job Profile Summary

We are hiring a Product Designer to help craft the future of Heartland. Designers serve a vital role here: from creating the experience of new features, to the craft and finish of every detail in the product. Our Design and Research teams live and breathe user-centered processes to create the best possible, end-to-end, experience. We appreciate designers who think deeply, communicate well, and enjoy collaboration and feedback. We’re looking for someone who can thrive in our rapid cycle test and learn culture and bring fantastic ideas to a collaborative and super fun team. 

As a Product Designer at Heartland, we won't box you into a specific, narrow role. Instead, you will work fluidly and collaboratively with the rest of the organization through all aspects of the design process. Because of this, you should have a broad set of design skills, and for this role a particular interest in mobile. Our teams are widely distributed, so you must be skilled at remote team-building and communication. You can choose to work from a Heartland office or from home, wherever you are most productive and comfortable, and occasional travel will be required.

What Part Will You Play?

• Create a unified, end-to-end experience through close collaboration with cross-functional teams (product, marketing, engineering, and other business partners). 

• Influence the shape of the product with research and data while executing design work using high-quality wireframes, mockups, user journeys, and cross-platform interactive prototypes.

• Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale.

• Working closely with Engineering to ensure a high-quality implementation.

• Contributing to overall strategy and decision-making about product direction.

• Help design systems and patterns that will allow product designers and front-end engineers to focus on product-level problems and ship high quality work efficiently and consistently.

• Define beautiful, expressive, and intuitive visual, motion, and interaction design with principles and patterns, across all of our products and platforms, like Web, iOS, and Android.

• Deliver static and interactive mockups with attention to detail.

Job Requirements

• 4+ years of industry experience as a Product Designer at a tech, product-driven company.

• Experience designing on web and mobile (iOS, Android, Mobile web etc.) in an individual contributor role.

• Track record in craft and great visual design.

• Portfolios that are clear, clean, and easy to navigate.

• Extremely high attention to detail. You set the bar for what we strive to do in our products.

• Expertise in using industry-standard design and prototyping tools (Figma, Miro, etc.).

• Expertise in creating prototypes to communicate design concepts to users and project partners.

• Aptitude for shipping and able to balance quality and time.

• Ability to think through complex systems.

• Passion for understanding user motivations and needs.

• Excellent communication skills, both written and verbal.

• Experience working in an agile environment with lean UX principles.

• You think in systems and are able to extrapolate and extend shared patterns and behaviors.

• Eagerness to learn new products and the flexibility to adapt to changing processes.

• Proficiency in Microsoft Office or G-Suite products

Diversity and EEO Statements

Heartland is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. 

Heartland is an equal-opportunity employer. Heartland, a Global Payments Company, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Skills / Knowledge

• A seasoned, experienced professional with a full understanding of the area of specialization; resolves a wide range of issues in creative ways. This job is a fully qualified, career-oriented, journey-level position.

• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in their own area of expertise.

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Tools - Industry Research card sorting (Optimalsort) and survey tools; Usability Testing tools (Morae, Camtasia, WebEx Recording), Prototyping tools (Figma)

• Programming Languages - CSS3, HTML5, responsive design.

• Platforms - Knowledge of multiple browser, OS and computing platforms and associated design considerations, Web Accessibility compliance

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.