Job Abstract

OVERVIEW:

The Salvation Army Housing Programs were developed to provide both Emergency Shelter and Transitional Housing for homeless families transitioning from homelessness to independence. This position is responsible for assisting with general Housing Program operations and services which requires working closely with the Resident Service Coordinator, Housing Program Manager, and the Director. Responsibilities include but are not limited to property management duties, coordination with the Maintenance Department, and coordination and hosting of program meetings.

DUTIES AND RESPONSIBILITIES:

• Collects, monitors, and logs rent receipts for Transitional Housing programs
• Performs unit inspections to ensure program compliance in the areas of safety and sanitation for Transitional Housing programs in accordance with TSA and OSHA safety standards
• Assists with program applicant phone screenings
• Enforces program policy and issues disciplinary actions when needed
• Maintains and inputs Social Services data timely and accurately in the TSA database system
• Assists in maintaining updated client case files
• Ensures the confidentiality of all Program Participant information
• Performs routine inspections of housing program properties
• Communicates and meets regularly with Maintenance Dept. staff
• Submits maintenance work orders in a timely manner, coordinating with Program Participants, and providing follow up
• Coordinates completion of unit turnovers with the Maintenance Department and vendors.
• Prepares all housing units for intake/move-in, including unit inventories
• Maintains and organizes program inventory and online registry
• Facilitates house meetings and helps establish a sense of community among Housing Participants.
• Responsible for scheduling and organizing program workshops, assisting with childcare as needed
• Networks and collaborates with various community agencies and attends community Social Service agency meetings as needed
• Works with program volunteers and interns under the oversight of the Housing Program Manager
• Is available for TSA Housing Program emergencies one weekend per month, and on-call at other times for emergency situations related to Program Participant issues
• Provides transportation to Program Participants in TSA vehicles as needed
• Assists with holiday programs, Family Night, and Alumni activities
• Reports regularly to the Housing Program Manager and Director
• Performs other related duties as assigned by the Corps Officers
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• Bachelor’s Degree in Social Sciences (preferred)
• Experience working in social services (preferred)
• CA Driver’s License (required)

SKILLS AND ABILITIES:

• Bilingual in Spanish (preferred)
• Strong written and verbal communication skills
• Takes initiative and is a self-starter
• Maintains a high level of integrity and confidentiality
• Demonstrates a strong “team player” attitude
• Confidently meets with and relates to the public
• Works positively with all staff members
• Works well with diverse as well as sometimes demanding and/or difficult clients
• Knowledgeable of Community Social Service agencies and services
• Knowledge with Microsoft Office

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (Usually file boxes)

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.