Supervise and direct the work of the branch associates. Develop and implement strategies to increase branch sales and profitability. Plan and implement training for all employees in sales, customer service, and warehouse. Oversee the performance of all employees in compliance with company policies and standards. Maintain a safe working environment for employees. Oversee budget preparation and monitor expenses. Oversee customer complaints and resolve them effectively. Oversee assigned branch to e... more details
A leading importer and distributor of a broad line of plumbing and heating products is looking for a self-motivated General Manager responsible for the supervision, planning, and development of its branch. The ideal candidate is a visionary leader with budgeting, forecasting, and planning expertise within the plumbing and heating industry. By collaborating with various departments, the new General Manager will achieve business objectives by maximizing profitability, generating strong financial returns, and prioritizing exceptional customer experiences. Salary + Additional Benefits:
$100,000-$120,000
Medical Insurance
Dental Insurance
401K - company match
Location: San Francisco, CA Type of Position: Direct Hire
Responsibilities:
Supervise and direct the work of the branch associates.
Develop and implement strategies to increase branch sales and profitability.
Plan and implement training for all employees in sales, customer service, and warehouse.
Oversee the performance of all employees in compliance with company policies and standards.
Maintain a safe working environment for employees.
Oversee budget preparation and monitor expenses.
Oversee customer complaints and resolve them effectively.
Oversee assigned branch to ensure that customers receive excellent service and products are available at fair prices.
Manage accounts receivable accounts in the branch manager’s name to ensure timely payment of customer receivables and minimize delinquency.
Requirements:
High School Diploma / GED
5 or more years of successful and relevant sales/management experience
Skill in building long term customer relationships
Limited travel to customer sites
Competent ability in budgeting, forecasting, and planning
Ability to maintain a positive and friendly demeanor
Experience in a similar home service industry: Plumbing, HVAC, Roofing, Home Improvement, or Construction
Advanced knowledge of plumbing/heating industry
Strong project management and multi-tasking skills
Strong leadership, motivation, and managerial skills
Demonstrated skill in developing and implementing business plans and goals
Self-motivated
Display persistence with strong drive to succeed
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