Job Abstract

Serves as a liaison between patients/visitors and hospital staff; preserves the peace and safeguards patients, visitors and employees from fire, theft and vandalism on Medical Center property through the enforcement of hospital regulations and applicable New Jersey state law; maintains security of parking lots, parking and directing cars and collecting parking fees as directed.

Patrols all areas of Medical Center, including stairwells and areas not accessible to the public in order to prevent and/or detect fires, thefts, vandalism and other security problems.

Acts as liaison between patients/visitors and the Medical Center, interpreting the Medical Center's philosophy, policies, procedures and services to patients' families and visitors.

Provides regular reports on patient/visitor issues to administration; investigates and directs inquiries to appropriate staff members.

Assists in referring patients and visitors to appropriate services and resources; responds personally when other alternatives are not available.

Detects violations of the law and makes arrests when necessary, and represents the Medical Center as the complainant/witness in any court proceedings that result.

Prepares incident reports and conducts investigations when necessary.

Assists in restraining emotionally disturbed patients.

Directs cars into available spots in parking garage or lot. Re-parks double-parked cars, noting final parking spot on ticket attached to keys and placing keys on keyboard.

Reports parking violations and abandoned vehicles.

Assumes role of switchboard operator on midnight shift.

Logs totals of daily receipts into the daily account sheet at end of every shift.

Undertakes a variety of driving assignments as required.

Attends and participates in department meetings, training sessions and workshops.

Assists in the maintenance of department equipment (e.g. checks that radio batteries are freshly charged, and that radio is functional; cleans and oils handcuffs).

Escorts employees to and from parking lot and other Medical Center buildings.

Prepares and maintains department reports and records as required.

Locks or unlocks doors to offices, closets, etc., upon employee request and when given proper authority.

Enhances professional growth and development through participation in education programs, current literature review and workshops.