Overview | Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC’s 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. |
Posting Summary | Rutgers, The State University of New Jersey is seeking a per diem Mental Health Specialist II for the Lifeline National Backup Center within Rutgers University Behavioral Health Care.
The primary purpose of the per diem Mental Health Specialist II is to perform functions in support of the Unit’s mission providing streamlined, prompt, and “customer friendly” services to clients of the Lifeline National Backup Center. Receives telephone, chat and/or text requests for service, undertakes assessment of the service need of the client and responds by offering support and appropriate referrals or disposition. Demonstrates competency in recognizing the unique needs of clients and applying relevant assessment and support skills with regard to a wide range of issues.
Among the key duties of this position are the following:
- Assists clients in identifying their personal recovery goals, assists in setting objectives for each goal, and determines interventions to be used based on the client’s recovery/life goals.
- Develops and maintains a relationship with clients so that they can identify emotional, psychiatric or behavioral changes which may require further intervention or treatment. Helps the client effectively address the problem, and/or refers the clients to the appropriate clinical staff
- Advocates for appropriate resources for client and third parties based on assessed needs.
- May facilitate structured skill trainings, such as social skills, assertiveness, anger management, symptom management and psycho-education on a variety of mental health issues.
- As part of the Call Center, actively participates in ensuring that all service requests are handled in an effective and “client friendly” manner.
- Maintains comprehensive and up-to-date knowledge of resources and programs used by the Center and Unit in order to provide guidance to clients and make appropriate referrals.
- Assesses client’s condition in order to make/authorize an appropriate disposition.
- Assumes overall responsibilities for completion of all request and documentation for disposition.
- Acquires familiarity with other providers, and other pertinent organizations and resources, in order to facilitate telephone calls, chats and/or texts activities, develops work relationships, and provides information and guidance to clients.
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Work Arrangement | Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a fully remote work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu. |