Hotel Program Management including:Manage annual RFP sourcing project and outsourced service provider. Coordinate, audit, and manage rate loading for all agency systems globally. Ad hoc program adds/deletions. Professional vendor management. Communication and promotion of preferred program to drive compliance. Continuous review of traveler feedback to ensure high satisfaction levels. Continuous review of Hotel Policy and Program to identify savings opportunities. Training program, continuous tra... more details
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MITRE’s Finance Business Operations is seeking to hire a Sr. Travel and Expense Administrator to support our well-established Travel and Expense team. The ideal candidate will possess experience with processing and auditing employee travel and expense reports, attention to detail and strong customer service skills. You will report to the Travel and Expense Lead and will serve as a trusted business partner with internal customers.
The role will be a hybrid position working 50% of the time in person on campus.
Roles and Responsibilities:
Hotel Program Management including:
Manage annual RFP sourcing project and outsourced service provider.
Coordinate, audit, and manage rate loading for all agency systems globally.
Ad hoc program adds/deletions
Professional vendor management
Communication and promotion of preferred program to drive compliance.
Continuous review of traveler feedback to ensure high satisfaction levels.
Continuous review of Hotel Policy and Program to identify savings opportunities.
Training program, continuous training to internal customers highlighting Travel & Expense policy & process changes.
Process expense reports through SAP Concur to ensure timely payments.
Audit expense reports for government and corporate policy compliance.
Act as a Travel & Expense customer service liaison for internal staff.
Basic Qualifications:
SAP Concur Travel & Expense experience.
Typically requires a minimum of 5 years of related experience with a bachelor’s degree; or 3 years and a master’s degree; or a PhD with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.
3+ years’ experience in travel and expense reimbursement processes and services
Proven accounting and financial capabilities
Strong knowledge of Microsoft Office Suite including Excel, Word, PowerPoint, Teams, and SharePoint
Able to work independently with little instruction in a highly organized manner.
Innovative and able to thrive in a high paced environment.
Adaptable to change with ability to shift between multiple priority projects.
Excellent customer service skills and ability to interact with staff and management.
Proactive and timely problem solver
Ability to travel 15% of the time.
Preferred Qualifications:
Understanding of travel policies for Government Contractors
Experience with Concur Administrator roles and functions as a System Administrator, Concur certification.
Hotel Program Management
T&E policy and process management
Cognos reporting software experience
Experience in initiating program processes improvement.
This requisition requires the candidate to have a minimum of the following clearance(s):
None
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):
None
Work Location Type:
Hybrid
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