The Financial Aid Counselor is responsible for assisting students and families in navigating the financial aid process and accessing the resources needed to finance their education. This position requires a strong understanding of financial aid programs, excellent interpersonal skills and the ability to provide accurate and comprehensive guidance to students from diverse backgrounds. Essential Functions 60% of Time the Financial Aid Counselor must:Advise and counsel students and families on the ... more details
Supplemental Information
Baton Rouge Community College (BRCC) seeks to fill the position of Financial Aid Counselor. The Financial Aid Counselor is located in the Financial Aid Office. This is a full-time position. This position is open for recruitment. Position is opened until filled.
REPORTS TO: Director of Student Financial Services
COMPENSATION: Anticipated starting salary will be commensurate with education and work experience. For more information about Baton Rouge Community College (BRCC), visit http://www.mybrcc.edu/.
APPLICATION INSTRUCTIONS: Applications for this position should include a cover letter, resume/CV, transcripts, and names of contact information for three (3) work-related references. These documents must be attached to your application to be considered.
***Incomplete applications will not be considered***
CONTACT INFORMATION: Jean Stepter, Talent Acquisition Office of Human Resources Baton Rouge Community College 201 Community College Drive Baton Rouge, LA 70806 RecruitTalent@mybrcc.edu
A criminal background check will be required of all selected applicants. An offer of employment is contingent upon passing a pre-employment background check.
This organization participates in the E-Verify program. For more information on E-Verify, please contact DHS at (888) 464-4218.
BRCC is proud to be an Equal Opportunity Employer. We promote diversity of thought, culture, and background, which connects the entire BRCC family. We don’t just accept difference – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our students, and our institution.
Voluntary Self-Identification of Disability
As an executive branch state agency, the Baton Rouge Community College is required by La. R.S. 46:2597 to establish annual strategies and goals related to employment of individuals with disabilities. In order to effectively measure and report our progress to this end, La. R.S. 46:2597 requires us to ask employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five (5) years.
Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so (if applicable). Your answer will be maintained confidentially. Completing the form will not negatively impact you in any way. For more information about this form or the Americans with Disabilities Act, visit the Office of the State Americans with Disabilities Act (ADA) Coordinator’s website at https://www.doa.la.gov/doa/office-of-state-ada-coordinator/.
Minimum Qualifications
QUALIFICATIONS: Minimum Qualifications:
Bachelor's Degree required.
Must possess a strong customer service orientation and excellent organizational, written and oral communication skills.
Ability to work individually as well as part of a team.
Knowledge and experience in using a large database system.
Demonstrated ability to process and maintain information that is often ambiguous and highly confidential. Must understand and adhere to procedural and
confidentiality requirements.
Preferred Qualifications:
Previous experience in a financial aid office or postsecondary institution preferred.
Performing daily FA processes using Banner 9.
Familiar with federal, state, and Institutional programs and the requirements for administering each program.
Experience in scholarship administration, or other student personnel area is desired.
Required Knowledge, Skills, & Abilities
Promotes a positive image of the Financial Aid Office by making group presentations which explain both the various financial aid programs and associated application processes.
Ensures student and parent awareness of the various financial aid sources during counseling sessions by providing information to them and answering their questions regarding financial aid sources.
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Job Concepts
The Financial Aid Counselor is responsible for assisting students and families in navigating the financial aid process and accessing the resources needed to finance their education. This position requires a strong understanding of financial aid programs, excellent interpersonal skills and the ability to provide accurate and comprehensive guidance to students from diverse backgrounds.
Essential Functions 60% of Time the Financial Aid Counselor must:
Advise and counsel students and families on the financial aid process, unique circumstances for individual applicants, and options for funding a college education via incoming telephone calls, letters, and emails.
Evaluate and review financial aid awards, process documents, respond to student requests.
Make independent adjustments to a student’s financial aid profile within federal and state regulations and the use of professional judgment.
Maintains current knowledge of federal and state aid regulations as they relate to assigned duties as well as institutional goals and objectives regarding financial aid.
Interprets and modifies financial aid packages consisting of private, institutional, state and federal funds.
Cross-trains with other staff as backup.
Rotates with other personnel to handle “on demand/walk-in” student aid advising.
Participates in college night and community events to present financial aid information.
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