The HR Services Specialist provides professional, accurate and efficient responses to HR inquiries within the firm to US and Canadian associates, leaders, retirees, and others who contact the HR Shared Services (HRSS) team via our internal my. HR tool, phone, or e-mail. The HR Services Specialist will leverage available systems and resources such as Workday, SalesForce, and my. HR knowledge articles. The incumbent will follow standard operating procedures and partner with internal teams to answe... more details
There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.?? We are a premier?asset?manager?focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.
About the Team
The Global HR Shared Services and Payroll team, a division of the HR Enablement Team, is a centralized hub of HR administration and operational functions supported by a multi-tiered service delivery model. The team manages the myHR portal which serves as a self-service associate platform for HR information such as benefits, payroll, HR policies, other HR programs, and questions. The group is responsible for delivering results that improve the associates' experience and efficiency while enabling the HR department to focus on advancing the firm’s strategic initiatives.??
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Role Summary:??
The HR Services Specialist provides professional, accurate and efficient responses to HR inquiries within the firm to US and Canadian associates, leaders, retirees, and others who contact the HR Shared Services (HRSS) team via our internal myHR tool, phone, or e-mail.??
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The HR Services Specialist will leverage available systems and resources such as Workday, SalesForce, and myHR knowledge articles. The incumbent will follow standard operating procedures and partner with internal teams to answer standard questions and resolve issues.?
??Responsibilities:
As directed, collects data required for the completion of HR advisory reporting activities, historical analyses, or long-term forecasts. May perform basic analyses to support program development.
Performs basic reviews/inspections of compiled data/information to ensure compliance with standards in place.
Gathers information and compiles employee feedback to assist more senior staff, professionals, and management in identifying trends and areas of opportunity within HR programs.
Contributes to the development of communication materials to support associate education and engagement in HR programs. May independently develop first drafts of basic materials/collateral for senior colleague review.
Typical Qualifications:
Preferred:??
Strong delivery of customer service?
High level of accuracy and attention to detail?
Leveraging office tools to effectively achieve time management skills?
Ability to follow policies and procedures using good judgement and critical thinking
Ability to handle confidential information in a professional and discreet manner
Intellectual curiosity with strong desire for continued learning and personal development including staying abreast of regulatory and firm policies and changes
Excellent oral and written communications skills demonstrating good judgement when delivering information?
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for remote work up to two days a week.
Base salary range:
$48,000.00 - $82,500.00 USD
For the location of:
Colorado Springs, CO
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
This job posting is expected to be available until:
09/29/2024
Commitment to Diversity, Equity, and Inclusion:
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits: We invest in our people through a wide range of programs and benefits, including:
- Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
- Flexible and remote work opportunities
- Health care benefits (medical, dental, vision)
- Tuition assistance
- Wellness programs (fitness reimbursement, Employee Assistance Program)
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
