Flowserve is looking for a talented and skilled Aftermarket Document Controller responsible for BOM/drawings retrieval and updating as requested through order processing, engineering, Sales, Quick Response Centers (QRC), Distributors and Global Operations. Responsibilities:Work within a request system (Doctrack) for daily work assignment relative to BOM/drawing requests. Retrieve, scan, upload and/or transmit documents located on site. Redirect any request that may not be located on premise. As ... more details
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
Flowserve is looking for a talented and skilled Aftermarket Document Controller responsible for BOM/drawings retrieval and updating as requested through order processing, engineering, Sales, Quick Response Centers (QRC), Distributors and Global Operations.
Responsibilities:
Work within a request system (Doctrack) for daily work assignment relative to BOM/drawing requests
Retrieve, scan, upload and/or transmit documents located on site
Redirect any request that may not be located on premise
As requested, work with engineering on updating electronic BOM system to reflect pump upgrades
As requested, work with QRC engineering on updating electronic BOM system to reflect pump repairs
Make changes to existing electronic BOMs after completion of Engineering review during the order process
Interact directly with our Flowserve Sales Organization, Commercial Operations, Quick Response Centers, Distributors, On Site Application Engineers, Global Business Units, and Global Engineering Teams to accurately provide data in order to meet customer expectations.- Maintenance of customer data in the ERP system for pump jobs
Requirements:
HS Diploma/GED and 3-5 years of equivalent related work experience
Computer proficiency including ERP, Microsoft Excel, Word, Outlook
Customer-focused and driven for results in a fast-paced environment
Strong communication skills, written and verbal
Ability to multi-task efficiently and work independently
Excellent organizational skills and attention to detail
Preferred Experience / Skills:
The pay range for this position is $22.81 - $34.28 USD Hourly
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits.