Objective. Responsible for providing excellent customer service interactions at acac's cafe. Essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Delivers excellent customer experience. Prepare food items such as sandwiches, wraps, salads, smoothies, parfaits and snacks. Maintain clean and organized work areas and cafe seating areas; perform cleaning duties such as sweeping, mopping, and washing dishes to ensure ... more details
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Job Type
Full-time
Description
FLSA Classification: Nonexempt
Reports to: Cafe Manager
Job Description
Summary/objective
Responsible for providing excellent customer service interactions at acac's cafe.
Essential functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Delivers excellent customer experience
Prepare food items such as sandwiches, wraps, salads, smoothies, parfaits and snacks
Maintain clean and organized work areas and cafe seating areas; perform cleaning duties such as sweeping, mopping, and washing dishes to ensure sanitary equipment and facility
Brew coffee and tea, and fill beverage containers as needed
Safely operate cafe appliances/equipment to include but not limited to: oven, grill, smoothie machine, meat/cheese slicer, microwave
Continuously practice safe food handling techniques
Solicit, receive, and respond to member feedback regarding the menu offerings; share feedback with supervisor
Process POS transactions accurately and in an efficient manner
Ensure security of cash drawer, reconcile daily receipts
Know and adhere to cafe opening and closing procedures
Requirements
Physical demands
Must be able to stand, move, walk, and bend for the duration of a shift
Ability to reach, pull, push and use repetitive arm, hand, and leg motion
Ability to lift and carry up to 20 lbs.
Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays
Required competencies, education, and experience
High School Diploma or GED preferred
Prior customer service experience highly desired
Prior experience handling payments and cash registers
ServSafe certification preferred
Superior customer service skills
Ability to work effectively as part of a team
Ability to safely operate café appliances/equipment outlined above
Must be at least 16 year old
Company Expectations
Read, sign, and abide by the policies included in the Team Member Handbook
Park in team member designated areas
Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
Assist with Service Days
Willingness to assist with acac programs, special events, or activities outside your department
When supervisor or team member calls or emails, promptly return contact
Exhibit a positive attitude at all times
Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times
Affirmative Action/EEO statement
acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.
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