Job Abstract

Under the general supervision of the Director of Therapy Services, the Registration Representative is responsible for the coordination of patient visit. Responsible for scheduling outpatient visits, providing liaison functions between doctor's offices, admitting, and therapy services, and coordinating treatments between departments. Registers patients in a pleasant, professional, and timely manner, demonstrating excellence in guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Handles all routine patient inquiries related to the registration process.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• Two years: Experience in a hospital, similar medical setting, or physician’s office.
• Registration experience, insurance verification experience, and/or scheduling experience.

Preferred Qualifications:

• Coursework/Training: College level course work, particularly Medical Terminology or Medical Assistant coursework.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.