Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules. Works independently at the information desk, contacting patient care areas directing OS - As, utilizing pager system, takes messages and communicates to appropriate person, Qualifications: Required: High School Diploma or GED required within one (1) year of hire. Candidates who do not possess a High School Diploma or GED equivalent at tim... more details
Job Overview:
Responsible for scheduling all patient surgical procedures for the practice. Obtain missing information from initial booking forms and confirm final schedules.
Works independently at the information desk, contacting patient care areas directing OSAs, utilizing pager system, takes messages and communicates to appropriate person,
Qualifications:
Required:
- High School Diploma or GED required within one (1) year of hire. Candidates who do not possess a High School Diploma or GED equivalent at time of hire will be provided the opportunity to enroll in a GED/HSEA program as a condition of employment. New hires will be provided one (1) year from date of hire to successfully complete a GED program and obtain their HSEA. *
- Relevant experience and/or training, or equivalent combination of education and experience
- Organized, detail-oriented, ambitious self-starter who is able to work independently and part of a team
- Excellent communication and great follow-up skills
Preferred:
- Familiar with Epic system
- Previous surgical scheduler experience or background in general office
- Bilingual in English and Spanish
- Knowledge of medical terminology and electronic medical records, EMR, systems
Scheduling Requirements
Essential Functions:
- Accurately obtains all missing information needed from initial scheduling of case. Schedules cases with a high level of accuracy and brings questions to the appropriate party.
- Accurately schedules surgical procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed.
- Analyze and verify coding of procedures and diagnosis using ICD and CPT codes.
- Bills insurance companies for all hospital (inpatient and outpatient), office, nursing homes, and all other provider services.
- Consults with Compliance Department on billing issues.
- Enter data electronically to process charges, payments, denials, and adjustments.
- Monitors claims for missing information, authorization/control numbers.
- Post third party insurance remittance vouchers if received in practice site.
- Resolve routine patient billing inquiries and problems.
- Reviews billing in all sites for accuracy.
- Adheres to the guidelines outlined in the facility-wide attendance policy.
- Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
- Demonstrates a complete knowledge of all phases of the job.
- Demonstrates a high degree of accuracy and attention to detail at all times.
- Demonstrates an awareness of the scheduler’s importance in contributing to patient safety and the efficient coordination of surgical procedures.
- Demonstrates excellent customer service in communication with physicians/physician staff, all departments within the surgery center, miscellaneous callers and visitors.
- Demonstrates good judgment by following written and verbal instructions carefully.
- Demonstrates the ability to adapt to change in the workload as required; uses time productively.
- Shows good judgment in the answering and referral of phone calls
*RWJBarnabas Health is committed to our communities and the members we serve. RWJBH understands that in order to create strong, healthy, and sustainable communities, we have to re-engineer and transform current systems. Providing educational support and resources contributes to our overall social impact mission and community investment efforts
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
