Job Abstract

Position Type

Regular

Location

Walnut Creek, California

We’re seeking a Loan Officer Assistant for our San Diego, CA location, to join our dynamic team and help make dreams come true for our clients. As a crucial member of our team, you’ll play a vital role in the loan operations, and ensuring our customers receive top-notch service throughout the process.

What you will do:

• Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers
• Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity
• Works with appraisers to obtain official appraisal
• Updates customers, real estate agents, and titles companies on the loan’s progress
• Coordinates and schedules loans closings
• Maintains Loan Officers’ databases of customer information
• Assists Loan Officers with marketing campaigns through mail, email, and internet
• Communicates with internal and external business partners
• Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer
• Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.
• Performs other duties as assigned.

What we are looking for:

• 3+ years of related experience.
• Solid knowledge and understanding of customer service and intrapersonal best practices.
• Solid knowledge and understanding of conventional, government (FHA/VA) and Jumbo loan requirements.
• Solid knowledge and understanding of state and federal real estate lending regulations
• Demonstrated experience working in a fast paced and changing environment
• Demonstrated experience with MS Office products
• Prior mortgage lending or related sales experienced preferred
• Demonstrated experience analyzing and interpreting data
• Demonstrated experience making solid business decisions with available information
• Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.

Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

What Fairway can offer YOU!

• Competitive compensation
• Benefits include medical and dental insurance.
• Life and Disability insurance
• Matching 401k
• Employee Stock Ownership Plan
• Paid Time Off plus company-paid holidays
• Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!

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