Role Summary
The Site IT Administrator oversees the operation of the organization’s technology
services in order to support administrative and instructional programs.
The Site IT Administrator works directly under the supervision of the Manager of
Information Technology.
Responsibilities
? Respond to site technology needs appropriately, professionally, and timely
? Manage an online Help Desk support system to record, answer, and resolve support requests
? Analyze technology-related situations accurately and adopt an appropriate course of action
? Troubleshoot and diagnose hardware and software malfunctions and repairs or reports repairs in a timely manner
? Support interactive classroom technology
? Educate staff and students on troubleshooting
? Provide setup and ‘how-to’ training
? Facilitate student-based technology classes
? Support network setup, function, and maintenance
? Support Mobile Device Management System (MDM)
? Set up and maintain computers, iPads, Apple TVs, printers, and other tech equipment
? Install and configure computers, tablets, new software and hardware
? Image and deploy computers and tablets
? Manage site technology inventory
? Install and setup projectors, TVs, and other classroom technology
? Perform other duties as assigned
? Meets or exceeds department goals
? Supports Mobile Device Management systems
? Supports network management
? Supports the development, writing, and implementation of the 3-5 year Technology Plan. Completes yearly updates as needed
? Supports the plans for the development and implementation of new, efficient, and effective technology solutions that maximize Navigator School’s resources and other external resources
? Interfaces with the technology team and technology partners to resolve technical problems, ensure stability, and maintain availability at the agreed-upon SLA
? Conducts regular training for staff
? Builds and maintains positive working relationships with all areas of the Navigator Schools community, including the education team, school administration and Operations, and all academic and student programs by completing regular visits, classroom tours, meetings, and training
? Other projects as determined
? Performs related duties as assigned for the purpose of ensuring the efficient and effective function of the work unit
Knowledge, Skills, and Abilities Working Knowledge of
? Student data systems
? classroom technology
? Computer systems, such as macOS, iOS, Windows, Chrome OS, Android
? Networking administration Skills
? Highly organized with strong project management skills and drive to meet organizational and departmental objectives; ability to manage projects on interrelated timelines
? Be able to perform multiple, highly complex technical tasks
? Website development and maintenance
? Periodically upgrade skills in order to meet changing job conditions.
? Lead, plan, and manage in an entrepreneurial, team-oriented environment
? Communicate with and work well with all levels within an organization, specifically working effectively within the culture and processes used in educational organizations
? Negotiate and work with vendors and consultants
? Work effectively with parents, community, and staff on various organization-wide and Board Advisory committees
? Supervise professional-level staff