If you are a dynamic leader with a proven track record in restaurant operations management, we invite you to apply for this exciting opportunity. We offer competitive compensation packages and opportunities for professional growth. Join our team today!
- $120,000 - $140,000 / year
- Potential for quarterly and year-end super bonus
- Full Benefits
- Opportunities for Growth
The Director of Airport Operations is responsible for establishing and maintaining guest service across the entire location. The Director of Airport Operations are experts at managing all areas of multi-site and/or multi-unit restaurant operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, P&L responsibility, running shifts, sanitation, safety and cleanliness, while adhering to all company policies and procedures. This position will report directly to the Regional Vice President of Operations.
Skills and Other Requirements
- Bachelor’s Degree in Culinary, Hotel & Restaurant Management or related field highly desired; experience may substitute for education
- 7+ years of increasingly responsible restaurant/food service management experience (direct P&L responsibility for multi-unit operations) and/or franchise operations management; or an equivalent combination of education and experience.
- Airport terminal F&B concessions experience - highly desirable
- Multi-unit restaurant management experience or franchise management experiences - desirable
- Aptitude to monitor and control labor costs in both dollar and percentage terms.
- Proficiency with MS Office Suite applications including Word, Excel, and PowerPoint.
- Exceptional interpersonal skills and ability to interface effectively with all levels of management in the field, corporate offices and clients.
- Ability to effectively influence through knowledge, relationship management, and trust.
- Ability to partner with a diverse group of stakeholders.
- Ability to conduct gap analysis “between desired and current state” of expressed goals, based on business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness.
- Excellent written and verbal communication, including delivering presentations at public meetings.
- Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Benefits:
At SSP America we believe if we take care of our employees, our employees will take care of our passengers. That’s why we offer competitive benefits, and our first source for filling management positions is our internal team.
- Health & Prescription Plans
- Dental Plan
- Vision Plan
- Life Plan
- Paid Vacation
- 401K Plan (with company match)
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
