Supplemental Information
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Unit. Req. 196307
This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.
Louisiana is a "State as a Model Employer" for People with Disabilities.
This position is on the Messaging and Directory Services team and will work primarily on Statewide Email services. Preference may be given to applicants who have at least 2 years of e-mail server administration experience using Microsoft Exchange or Microsoft 365. This position will require incumbent to frequently be on call and respond to help desk tickets.
Vacancies within other units of Data Center Operations and different technical disciplines such as server management, database administration, mainframe administration, or storage administration may be filled from this posting.
For recruitment purposes, applicants who are within 90 days of graduating September 2024 with a bachelor’s degree may be eligible for this position.
This vacancy participates in a career progression group and may be filled from this recruitment as a IT Statewide Associate Engineer 1 (TS-310), IT Statewide Associate Engineer 2 (TS-311), IT Statewide Associate Engineer 3 (TS-312) or IT Statewide Associate Engineer 4 (TS-313) depending on the level of experience of the selected applicant. The maximum salary for the IT Statewide Associate Engineer 4 is $96,325. Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities" page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.
For further information about this posting, please contact:
Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: Erica.Gay@la.gov
Minimum Qualifications
MINIMUM QUALIFICATIONS:
A baccalaureate degree.
SUBSTITUTIONS:
1. An associate's degree in information technology will substitute for the baccalaureate degree.
2. Two years of experience or training in information technology will substitute for the baccalaureate degree.
Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.
90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the baccalaureate degree.
A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate degree.
3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.
NOTE:
Any college hours or degree must be from an accredited college or university.
Job Concepts
FUNCTION OF WORK:
To assist in the installation, configuration, troubleshooting, and administration of components within a statewide information technology infrastructure system.
LEVEL OF WORK:
Entry.
SUPERVISION RECEIVED:
Direct from a higher-level IT Statewide professional with assigned supervisory responsibilities. Other reporting relationships may be approved by SCS.
SUPERVISION EXERCISED:
None.
LOCATION OF WORK:
Division of Administration, Office of Technology Services.
JOB DISTINCTIONS:
Differs from other IT Statewide jobs by the presence of responsibility for statewide information technology infrastructure system components. Information technology infrastructure includes systems such as network, storage, database, server, mainframe, hardware, etc., as well as the interoperability of all technology components within them.
Differs from IT Statewide Associate Engineer 2 by the absence of independence in performing basic tasks in support of information technology infrastructure components.
Examples of Work
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.
Performs, with oversight, basic information technology infrastructure maintenance tasks such as security patching and standard updates.
Assists in providing basic help desk support tasks pertaining to data center operations.
Assists in provisioning basic services per approved requests.
Assists in basic installations and configurations of equipment and supporting software.
May assist in after hours emergency maintenance.
