Develops and maintains a working knowledge of policies, procedures, processes and services relevant to Pathology. Essential Functions. Maintains competency to answer most frequently asked questions from internal and external customers. Handles customer inquiries referring only the more complex matters such as those needing management approval and/or questions of policy interpretation to other staff. Receiving, following up, ordering and sending of pathology consult requests, including registrati... more details
Position Summary
Develops and maintains a working knowledge of policies, procedures, processes and services relevant to Pathology.
Essential Functions
Maintains competency to answer most frequently asked questions from internal and external customers. Handles customer inquiries referring only the more complex matters such as those needing management approval and/or questions of policy interpretation to other staff.
Receiving, following up, ordering and sending of pathology consult requests, including registration, accessioning, and transcription of results to the laboratory LIS.
Performs general support duties including, but not limited to, travel arrangements, meeting coordination, expense submission, correspondence transcription, departmental office supply inventory and ordering.
Provides back up support for additional departmental needs including other duties as assigned.
Required For All Jobs
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Qualifications Education
High School Equivalent / GED . Required and
Associate's Degree in a science related field Preferred
Work Experience
1 years physician support experience in health care/medical educational setting Preferred
Knowledge, Skills, & Abilities
Microsoft Office skills in Word and Excel, customer service skills, knowledge of medical terminology, knowledge of pathology terminology, knowledge of pathology lab testing. Required
Computer skills essential; knowledge of laboratory information systems preferred. Required
Able to multi-task, prioritize and manage own time efficiently. Required
Organization, interpersonal and problem-solving skills. Required
Ability to read and interpret both internal and external documents Required
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