URBN is seeking a Business Systems Analyst (BSA) who will play a pivotal role in the Solution Delivery group, supporting the development and delivery of omnichannel ecommerce products. Working closely with Solution Delivery Team Leads, the BSA collaborates with various teams to optimize URBN's core web, mobile and platform services, ensuring software quality, scalability, and completeness. Role Responsibilities Support 1-2 Scrum teams in technical solution design, grooming activities, and develo... more details
URBN Business Systems Analyst
LocationUS-PA-Philadelphia
ID2024-5796
Job Family
Technology
Employee Type
Regular
Position Type
Full-Time
Role Summary
URBN is seeking a Business Systems Analyst (BSA) who will play a pivotal role in the Solution Delivery group, supporting the development and delivery of omnichannel ecommerce products. Working closely with Solution Delivery Team Leads, the BSA collaborates with various teams to optimize URBN’s core web, mobile and platform services, ensuring software quality, scalability, and completeness.
Role Responsibilities
Support 1-2 Scrum teams in technical solution design, grooming activities, and development as a Technical Product Owner in partnership with Platform Services/Web/Mobile System Analysts, Product Managers, Engineering Tech Leads and Architects.
Act as a liaison between URBN’s IT Organization and Engineering Group and multiple groups within the Digital Product Organization, including Product Management and User Experience Design.
Support the coordination of cross-team dependencies by understanding the incremental deliveries of downstream systems and how those dependencies affect the ability of the engineering teams to complete work.
Prioritize incoming inquiries, research issues across multiple functions and systems, perform root cause analysis, and recommend solutions to resolve low to moderate complexity issues.
Assess potential risk against delivery effort when evaluating business requirements and negotiating priorities with business partners.
Ensure the quality of and help maintain the URBN product backlog through Atlassian’s JIRA issue and project tracking tool in partnership with digital product managers and Engineering leads.
Use and apply frameworks to organize concepts, identify gaps, and communicate ideas effectively, supporting efforts to improve issue identification and resolution recommendation.
Steward the quality of URBN system architecture by advocating allocation towards technical debt, code clean-up, and test coverage during intermittent periods between feature releases.
Role Qualifications
3+ years of experience in IT/digital technology environment, with expertise in program/project management, data/system analysis, and technical requirements definition.
Well-rounded experience delivering integrated software solutions over complex system architecture and dependencies spanning multiple teams.
Adequate understanding of RESTful services, including experience with planning, integration, and delivery. Exposure to Python programming language is advantageous.
Self-motivated with a desire to seek answers to questions and solutions to problems independently.
Effective communication skills, coordinating across teams in a streamlined manner.
Desire to grow knowledge base and develop subject matter expertise in ecommerce and omnichannel retail industry best practices and trends.
Ability to bridge consensus within an interdisciplinary team to ensure key decisions are made timely.
Bachelor's Degree in Information Technology, Computer Science, or equivalent experience.
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The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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