Location: UH Cleveland Main Campus (Free Parking)
Hours: Monday - Friday 9:00am-5:30pm
Salary: $15.00/hr. based on experience, plus monthly bonus ($0- 350) after 90 days.
No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services on-sites screen and help patient’s bedside to see what assistance programs the uninsured or underinsured may be eligible to receive.
HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery.
Hospital Referral Services has an opening at University Hospital and we are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you.
We are looking to hire an Onsite Medicaid Eligibility Representative starting immediately! We offer great benefits such as Medical, Dental, Vision, Life Insurance, 401k, PTO, paid holidays now including your BIRTHDAY! Potential monthly Bonus and more!
What will the Onsite Medicaid Eligibility Representative do?
- Review the hospital work queue or census to identify uninsured patients.
- Screen/Interview patient’s bedside in hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity.
- High volume of walking and standing. (70% - 80% of your shift) Average amount of walking is 3-4 miles a day.
- The Onsite Medicaid Eligibility Representative will complete applications for Medicaid benefits and charity programs as needed.
- Maintain a positive working relationship with co-workers, hospital staff, and patients.
- Abide by HIPAA rules and regulations to protect patient’s privacy.
- Onsite Medicaid Eligibility Representative will meet production goals and objectives as assigned by hospital and management on a monthly basis.
- Maintain confidentiality of account information at all times.
- Perform other duties as assigned by management.
PM21
- Previous customer service experience preferred.
- Must have basic computer skills.
- Must be able to multitask and type minimum 40 WPM.
- The Onsite Medicaid Eligibility Representative must have reliable transportation.
- Good attendance and dependability are essential.
- Successful completion of drug and 10-year National background test is required.
- Annual Flu shots and TB testing is required.
- COVID vaccine is required
Training for the Onsite Medicaid Eligibility Representative:
- One week of classroom training, covering HIPAA regulations, Revenue Group procedures, role-playing, objections, systems, and procedures.
Compensation and Benefits for the Onsite Medicaid Eligibility Representative:
- Full time, Monday-Friday.
- Shifts are 8:00am - 4:30pm (With a half hour lunch)
- Full Benefits after 90 days: Medical, Dental, Vision, Life Insurance, 401(k), PTO
- 8 paid holidays, including your birthday off!
- Employee Assistance Program
- Full Time: $15 hour with bonus potential after 90 days
- Average commissions range from $0-$350 per month.
- Free Parking
EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.
PM21
