Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Digital Utilities, you are trusted to deliver a critical platform enabling real-time sharing of customer and financial product data across the enterprise, bringing ... more details
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
As a Senior Product Delivery Associate in Digital Utilities, you are trusted to deliver a critical platform enabling real-time sharing of customer and financial product data across the enterprise, bringing elevated customer experiences through data consistency.
The candidate for this role is a self-starter who is excited about powering extraordinary customer experiences. The candidate will need to collaborate across multiple systems and applications across Chase. This role will work closely with engineers, architects, data scientists, other product owners, and business leaders.
Job responsibilities
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resource
Drive the product roadmap for core features and components – Execute and influence the product roadmap for the key features of the Customer & Financial Product Utilities platform
Manage key relationships – Work with engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, drive integration, and influence results
Communicate effectively and frequently – Be vocal. Share progress, insights, strategy, and roadmap broadly and systematically
Be a Technical & Customer Problem Solver – Ask questions and define the problem from where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Ability to clearly articulate user needs, verbally and written
Experience in product management and feature definition/ownership with exposure to large-scale product management
Deep analytical skills to uncover end-to-end logic and functionality of a process and to identify comprehensive test case scenarios, contributing to the continuous regression test suite
Experience with identifying and managing dependencies and risks
Experience working closely with engineers and architects, including enough understanding of technology and systems to effectively solution and collaborate
Experience with Agile ways of working, Scrum and ability to adapt agile tools
Resourceful and results-oriented self-starter, solid project management skills, and relentless attention to detail
Preferred qualifications, capabilities, and skills
Developed knowledge of the product development life cycle
Advanced knowledge of JPMorgan Chase businesses, processes, and the underlying technological infrastructure
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