The Nail Technician is responsible for providing nail care services. CORE SCOPE OF POSITION - Ensures the Viejas guest service experience for guests by maintaining the standards at all times. Adheres to company and departmental policies and standard operating procedures, and applicable governmental laws and regulations. Performs nail services that meet the established guidelines for the type of service offering and that fulfill guest expectations in the area of nail grooming, polish application,... more details
Nail Technician
Hotel and Spa
Alpine, CA
•
ID:
5344-954
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Full-Time/Regular
GENERAL SUMMARY
The Nail Technician is responsible for providing nail care services.
CORE SCOPE OF POSITION
Ensures the Viejas guest service experience for guests by maintaining the standards at all times.
Adheres to company and departmental policies and standard operating procedures, and applicable governmental laws and regulations.
Performs nail services that meet the established guidelines for the type of service offering and that fulfill guest expectations in the area of nail grooming, polish application, massage and exfoliation.
Performs all treatments on services menu based upon current licensure.
Assesses contraindications of guest that may prevent service from taking place.
Understands and uses universal precautions when providing services.
Cleans and disinfects all equipment on a daily basis.
Maintains the highest level of nail care knowledge for both hands and feet and has complete knowledge of all spa service presently offered.
Understands the ingredients in products and can explain their benefits to guests.
Answers guests’ questions in a knowledgeable and professional manner.
Recommends products for home use.
Suggests to guests other beneficial treatments offered in the spa.
Begins and ends all treatments on time.
Ensures that work areas are clean and set according to procedures.
Informs Spa Director or other management personnel about product needs.
Creates and maintains client cards and treatment notes, when appropriate.
Attends all scheduled meetings and professional trainings.
Reports any incidents or accidents to a member of the management team.
Performs all other duties as assigned.
INTERACTION
Interacts with internal and external guests with a positive attitude and professionalism at all times.
SUPERVISION
Does not provide supervisions to others.
EDUCATION/CERTIFICATION
High school diploma or General education degree (GED).
Valid state license in nail services or other credentials required by the state.
Must maintain all current licenses and certifications that are required by on a state or local level.
EXPERIENCE
Previous nail technician experience.
Customer service experience, preferably in a spa.
KNOWLEDGE AND SKILLS
Must be able to build rapport with guest.
Ability to explain various treatments/services to guests.
Excellent customer service skills and work ethic.
Efficient, well organized, and able to handle a variety of duties simultaneously.
Energetic, enthusiastic and motivational.
Professional manner, discretion, and appearance.
Good verbal and written skills.
Strong team player.
Must be comfortable with production recommendations.
Must be flexible to work different shifts, evenings, and holidays.
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