Job Abstract

Residential Sales Specialist 

At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours. See also Frontier’s California – Job Applicant Privacy Notice available at https://frontier-careers.com/california-applicant-privacy-notice/.

What we’re seeking: 

As a Residential Sales Specialist for Frontier’s Consumer Direct Sales organization, you will play a crucial role in connecting people and communities by offering best-in-class telecommunication products & services. Your primary responsibility will be to engage with prospective customers through door-to-door solicitation, promoting our high-speed fiber internet, phone, & bolt-on “Value-added” services. This role requires a dynamic individual who thrives in an environment where effort is directly correlated with earning potential, as we offer performance-based commissions/rewards. If you are a results-driven, customer-focused individual with a passion for sales, we invite you to join our team. In this in-person role, you will be required to report to our Bellflower, CA work location to complete your work responsibilities. 

What you’ll do: 

• Actively and consistently support efforts to simplify and enhance the customer experience
• Acquire new residential customers from assigned leads & territory based on door-to-door solicitation, outbound calling campaigns, lead follow-up, grass-root marketing events, etc
• Conduct proactive consultative needs analysis with new prospective customers
• Develop and deliver compelling sales presentations/proposals on products and services that meet customers' needs
• Support team and team goals by actively participating in all sales meetings and successfully complete training programs
• Achieve monthly sales quotas
• Complete all administrative tasks related to products sold in accordance with departmental policies, procedures, & quality control guidelines
• Stay well-informed about competitors' activities in the assigned territory and inform the manager of any changing competitive pricing programs or marketing directives
• Perform other duties as requested by the supervisor 

What we offer: 

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well. Some of which we’re most proud to offer include: 

• Salary Range:  $38,250 - $118,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision, and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance  

What background you should have: 

• Ability to read, write, speak, and understand the English language
• Strong interpersonal skills and the ability to engage effectively and professionally with customers
• Proficient in identifying customer needs and tailoring the right solution to the customer use case
• A strong personal drive to meet and exceed sales targets
• Ability to travel to and from assigned territories using a reliable personal vehicle, including during inclement weather (mileage reimbursement is provided)
• Familiarity with computer operating systems, software applications, and communication devices
• Flexibility to work evenings and weekends as needed to maximize customer contact
• Valid driver's license, car insurance, and satisfactory driving record
• Ability to work independently with minimal supervision
• This role requires up to 100% vehicle travel within the assigned territory. Travel will be primarily within the local footprint as needed to canvass assigned territory during sales activities          
• High School Diploma or equivalent work experience 

Preferred Qualifications: 

• Previous success in sales, prospecting, or cold calling, with 6 months or more of direct sales experience preferred
• Knowledge of cable or telecommunications services, particularly fixed telecommunications services such as cable, fiber, or fixed-wireless access
• Ability to educate consumers on related products and services as needed 

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

When you’re in the business of making connections, diversity and inclusion become part of your fiber.  We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different and can add value, we encourage you to apply! #BuildGigabitAmerica 

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

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Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.