Lead the sales floor to ensure a consistent memorable customer shopping experience using the highest standards of service excellence while building client relationships and upholding our cultural ethos. Partner with General Manager/ Assistant Manager to learn the role of a leader, in order to positively influence sales team and drive sales. Essential Duties & Responsibilities Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching. Exh... more details
Ref #:
W150724
Department:
Retail
City:
Short Hills
State/Province:
New Jersey
Country:
United States
Shift:
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Lead the sales floor to ensure a consistent memorable customer shopping experience using the highest standards of service excellence while building client relationships and upholding our cultural ethos. Partner with General Manager/Assistant Manager to learn the role of a leader, in order to positively influence sales team and drive sales.
Essential Duties & Responsibilities
Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
Exhibit pride through positive demeanor, body language and personal presentation.
Action and commit to all training tools provided (5C’s of customer excellence, product knowledge, etc).
Supports and promotes new business initiatives to create a positive reception from sales team.
Demonstrates professional etiquette through integrity, honesty and respect for others.
Build on personal professional sales experience to become a more knowledgeable and effective store leader.
Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities. Identifies and communicates training needs to management.
Consistently builds and develops a proactive clientele business through social engagement and relationship skills.
Consistently deliver value added services to enhance customer experience.
Maintain merchandise in accordance with the Company’s visual presentation standards.
Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance, product transfers, folding and floor changeovers.
Demonstrate a true passion and respect for the product.
Utilize product knowledge and selling tools to strengthen expertise.
Meet and exceed personal sales and SPH goals.
Opening/closing procedures of store, complete returns and exchanges in the absence of a manager.
Partner with managers in checking task tracker and retail web for updates weekly.
Utilize the CEM role. Manage, mentor, and coach sales team to take a proactive approach to expand their clientele and maximize sales.
Support the management team with the maintenance of daily tasks. Communicate tasks and follow up to management and associates.
Experience, Skills & Knowledge
College Degree or equivalent experience
Minimum of 2-3 years of Retail Management Experience, with time spent managing high volume luxury businesses
Strong business acumen
Enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy
Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
Strong communication and interpersonal skills
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
Welcome to Job Abstracts
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.